Video Doorbell Wired Flashing Light Patterns

If you need to know what doorbell you have, use this link to find out in the Ring app. 

Your Video Doorbell Wired has an LED light located on the front to show you the status of your unit. If your Video Doorbell Wired shows a solid white light it's either in idle mode or recording. Additional descriptions of light patterns are shown below.

Note: This model is shown with a silver faceplate. Your Video Doorbell Wired may have a removable black faceplate.

Activity Flashing Light Pattern Flashing Light Image
 Button Press LEDs around the button spin blue pressed.gif
Attempting to set up wifi, when the device doesn't have any saved wifi credentials. LEDs around the button spin white setup_doorbell_pro_ap.gif
In the process of connecting to a network during setup Blue light moving upwards setup_doorbell_pro_connecting.gif
Firmware update in progress White light flashing on and off setup_doorbell_pro_ota.gif
Booting up Blue circle is flashing, one second on, one second off boot.gif      
Speaker enabled Solid blue light setup_doorbell_pro_engaged.png
Successful set up.   Four LEDS flash four times doorbell_pro_successful_setup.gif
Setup failed - password error 
(passwords are case sensitive)
Flashing white light at the top of the circle setup_doorbell_pro_fail_top.gif
Setup Failed - couldn't connect to Ring network (access point) Flashing white light at the right of the circle setup_doorbell_pro_fail_right.gif
Failed setup -- another reason Flashing white light at the left of the circle setup_doorbell_pro_fail_left.gif
Factory Restore Short rapid flashing burst of blue light, then a spinning white circle ezgif-4-02017b2be346.gif

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum.