How to Fix Unexpected Battery Drain in Your Ring Video Doorbell or Security Camera

Code: P1-67, P1-68, P1-76

Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on factors in your home's environment, such as local weather, number of events captured, frequency of activation, and wifi connectivity.

This article will cover some of the factors that could cause your battery to require more frequent recharging and some quick fixes to get the most out of your device's battery life.

Potential Causes

The Local Weather

At temperatures below 40°F, lithium polymer batteries are less effective at holding a charge. When the temperature drops below 40°F, it may be necessary to charge your Ring product more often. 

Battery performance will return to normal once the weather warms up and remains above freezing.

Click here for more information on battery life and cold weather.

Lots of Activity

The more events captured by your Ring devices, the more your battery is used. Using Live View often can also drain your battery faster.

If your device is capturing an excessive number of events each day, you will likely need to recharge your battery sooner. 

To prevent excessive activity notifications, you can adjust your Motion Settings to a lower sensitivity, disable certain zones, change Motion Frequency to Regularly or Periodically, or adjust the direction of your Ring device so it doesn't detect as much motion.

Poor Wifi Connection 

If your Ring video doorbell or security camera battery is draining too fast, a poor wifi connection may be the cause. A poor connection can cause your doorbell or camera to frequently disconnect and reconnect to your wifi network, which wastes energy and contributes to battery drainage.

Symptoms of Poor Wifi Connection
If your wifi signal is weak or being interfered with by obstacles, symptoms may include:

  • Devices disconnecting from wifi and have trouble reconnecting
  • Audio or video quality may be reduced or distorted
  • Delayed notifications
  • Missing Motion Events
  • Trouble connecting to Live View

How to Fix Unexpected Battery Drain

You can check the device's Power Settings in your Ring App to see if any optional features, such as Snapshot Capture or Advanced Motion Detection, may be draining your battery.

To access Power Settings, open the Ring app:

  1. Tap the three lines on the top left hamburger_.png
  2. Tap Devices
  3. Tap the individual device (doorbell or security camera) you want to check
  4. Tap the Power Settings tile
    • You can check your Battery Status: Battery Level percentage
    • Feature Power Usage 
      • Tap the small arrow to the right of the feature name   
      • To navigate back to the main screen tap the < sign on the top left
      • You can check:
        • Snapshot Capture
        • Advanced Motion Detection
        • Video Recording Length

You can also check your Motion Settings in the Ring App to make sure they're not set in a way that could cause battery drain due to very frequent activation. 

  1. Tap the three lines on the top left hamburger_.png
  2. Tap Devices
  3. Select the doorbell or security camera you want to check
  4. Tap Motion Settings
  5. Tap the Wand icon on the top right Magic_Wand.jpeg
  6. Choose an option 

Motion_Wizard_Cropped.png

Wifi Connectivity Issues: Quick Fixes

If neither of the previous options improve your device's battery life, wifi connectivity issues may be the culprit.

You can improve connectivity by:

Rebooting your router
This is often the simplest solution. Turn off your router by unplugging it, then wait for 30 seconds. Plug the router back in and wait about 30 seconds to one minute for it to boot up. Your Ring device should automatically reconnect to your wifi network.

Removing any physical barriers between your router and your Ring device
Certain building materials and other household items can reduce the range of wifi, distort the signal, or block it entirely. These materials include heavy duty walls, concrete, brick, metal, stucco, fish tanks, bookcases, large mirrors, sliding glass doors, TV’s, game consoles, baby monitors, or smart appliances.

Placing your router so the wifi signal has as clear a path as possible to your Ring device will help you get the strongest signal. Routers that are placed behind furniture or in closets and cabinets will likely see reduced signals. If you have a continuous problem with your device disconnecting from wifi or a weak signal and your router is behind a couch or in a closet, moving your router is often the best solution. 

wifinoise_couch.gif wifinoise_closet.gif
Move router from behind couch Move router out of closet

 

Moving your router and Ring device closer together
If possible, try moving your router or Ring device psychically closer to each other. Sometimes a few feet is all it takes to improve your connection. You can also try raising the router a few feet off the ground or moving it to an open area.
If you have a security camera that can be moved, such as a Ring Stick Up Cam, you could also move the camera somewhere closer to the router.

Replacing your router
If your router is 4 years old or more, consider replacing it. It may be causing slow or inconsistent performance.
You can check your wifi signal strength in the Ring app.

If you’ve tried all of these options and are still having problems, you can try changing your wifi router channel. 

Hardwire your Ring device

One option to avoid any variety of battery issues is to connect your Ring Doorbell to a low voltage transformer and internal doorbell chime. This will reduce the need to charge your battery in most Ring devices.

Click here to learn about hardwiring your Ring video doorbell.

 

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