Using Ring Alarm Pro during power and internet outages

Ring Alarm Pro has many backup options to help you keep your property safe and your busy life running smoothly when the power or internet goes out. But to keep your Alarm Pro on and online during outages, you need the right combination of products and services.

To make this easier, here’s what you need to know:

  • If you want to use Ring Alarm Pro when there’s no power source available, you’ll need one or more Ring Power Packs.
  • The internal battery inside the Ring Alarm Base Station has a limited capacity. To conserve power, when the internal battery is in use Alarm Pro will shut down most Alarm functionality and turn off wifi, even if you have a working internet connection. You will only be able to arm and disarm, and Ring Alarm will be triggered by an alarming event.
  • To use Ring Alarm Pro without a working internet connection from an internet provider (like a cable company) you’ll need to subscribe to Ring Protect Pro. This will give you 3GB of cellular data each month, and if you opt in to Extra Data, you’ll get as much data as you need.
  • If you run out of data or you are running on the internal battery, Ring Alarm Pro will switch to Alarm Cellular Backup. This will provide you with limited alarm features, and no wifi service.

How do make sure I always have wifi with Ring Alarm Pro? I want to make sure my cameras are connected to the internet.

  With a Ring Protect Pro subscription

No subscription

 

With Ring Power Packs

No Ring Power Packs connected

With Ring Power Packs

No Ring Power Packs connected

When the internet is out

YES! 

You get 3GB of data, and can add Extra Data to get more.

No, but Alarm Cellular Backup will help the alarm system get the signal out, if you’re enrolled in professional monitoring.

NO NO

When the power is out

YES! 

You can use Ring Power Packs to keep Alarm Pro online, and use your existing, working internet connection.

No, but Alarm Cellular Backup will help the alarm system get the signal out, if you’re enrolled in professional monitoring.

NO NO

When both the internet and power are out

YES! 

You get 3GB of data, and can add Extra Data to get more.

You will also need Ring Power Packs. 

No, but Alarm Cellular Backup will help the alarm system get the signal out, if you’re enrolled in professional monitoring.

NO

NO

 

Note: If you are not connected to the internet, your Ring cameras can’t record and save videos.

 

How do I make sure professional monitoring will get the signal out with Ring Alarm Pro? I want to make sure I can get emergency response if I need it.

  With a Ring Protect Pro subscription

No subscription

 

With Ring Power Packs

No Ring Power Packs connected

With Ring Power Packs

No Ring Power Packs connected

When the internet is out

YES! 

You can use 3GB of data, and Extra Data to keep your alarm connected. 

All Alarm features and professional monitoring services are available.

YES, using Alarm Cellular Backup. 

Note: You’ll have limited Alarm features - you can only arm and disarm Ring Alarm, and use professional monitoring.

NO NO

When the power is out

YES! 

You can use Ring Power Packs to keep Alarm Pro powered on, and use your existing, working internet connection.

All Alarm features and professional monitoring services are available.

YES, using the internal backup battery and Alarm Cellular Backup. 

Note: You’ll have limited Alarm features - you can only arm and disarm Ring Alarm, and use professional monitoring.

NO NO

When both the internet and power are out

YES! 

You can use 3GB of data, and can add Extra Data, plus Ring Power Packs.

All Alarm features and professional monitoring services are available.

YES, using the internal backup battery and Alarm Cellular Backup. 

Note: You’ll have limited Alarm features - you can only arm and disarm Ring Alarm, and use professional monitoring.

NO

NO

 

 

 

 

 

 

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