Ring Alarm Pro has many backup options to help you keep your property safe and your busy life running smoothly when the power or internet goes out. To keep your Alarm Pro on and online during outages, you need the right combination of products and services.
Here’s what you need to know:
- If you want to use Ring Alarm Pro when there’s no power source available, you’ll need one or more Ring Power Packs.
- The internal battery inside the Ring Alarm Base Station has a limited capacity. To conserve power, when the internal battery is in use, Alarm Pro will shut down most Alarm functionality and turn wifi off, even if you have a working internet connection. You will only be able to arm and disarm. Ring Alarm will be triggered by an alarming event.
- To use Ring Alarm Pro without a working internet connection from an internet provider (like a cable company) you’ll need to subscribe to Ring Protect Pro. This will give you 3GB of cellular data each month, and if you opt in to Extra Data, you’ll get as much data as you need.
- If you run out of data or you are running on the internal battery, Ring Alarm Pro will switch to Alarm Cellular Backup. This will provide you with limited alarm features, and no wifi service.
Ring Alarm Pro wifi scenarios
| With a Ring Protect Pro subscription |
No subscription |
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With Ring Power Packs |
No Ring Power Packs connected |
With Ring Power Packs |
No Ring Power Packs connected |
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When the internet is out |
YES! You get 3GB of data, and can add Extra Data to get more. |
No, but Alarm Cellular Backup will help the alarm system get the signal out, if you’re enrolled in Professional Monitoring. |
NO | NO |
|
When the power is out |
YES! You can use Ring Power Packs to keep Alarm Pro online, and use your existing, working internet connection. |
No, but Alarm Cellular Backup will help the alarm system get the signal out, if you’re enrolled in Professional Monitoring. |
NO | NO |
|
When both the internet and power are out |
YES! You get 3GB of data, and can add Extra Data to get more. You will also need Ring Power Packs. |
No, but Alarm Cellular Backup will help the alarm system get the signal out, if you’re enrolled in Professional Monitoring. |
NO |
NO |
Recording and saving videos during an internet outage.
If you are experiencing an internet outage and your Ring camera is no longer connected, your device will not record or save videos.
Ring Alarm emergency response with Professional Monitoring scenarios
| With a Ring Protect Pro subscription |
No subscription |
|||
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With Ring Power Packs |
No Ring Power Packs connected |
With Ring Power Packs |
No Ring Power Packs connected |
|
|
When the internet is out |
YES! You can use 3GB of data, and Extra Data to keep your alarm connected. All Alarm features and Professional Monitoring services are available. |
YES! Using Alarm Cellular Backup. You’ll have limited Alarm features - you can only arm and disarm Ring Alarm, and use Professional Monitoring. |
NO | NO |
|
When the power is out |
YES! You can use Ring Power Packs to keep Alarm Pro powered on, and use your existing, working internet connection. All Alarm features and Professional Monitoring services are available. |
YES! Using the internal backup battery and Alarm Cellular Backup. You’ll have limited Alarm features - you can only arm and disarm Ring Alarm, and use Professional Monitoring. |
NO | NO |
|
When both the internet and power are out |
YES! You can use 3GB of data, and can add Extra Data, plus Ring Power Packs. All Alarm features and Professional Monitoring services are available. |
YES! Using the internal backup battery and Alarm Cellular Backup. You’ll have limited Alarm features - you can only arm and disarm Ring Alarm, and use Professional Monitoring. |
NO |
NO |
