Desktop apps not supporting new devices.

As of February 17, 2021, Ring's Windows and Mac and desktop apps are no longer receiving updates for new devices and features.

Unsupported devices and features for Windows and Mac include - but are not limited to - the following: *

  • Video Doorbell Wired
  • Ring Video Doorbell Pro 2
  • Ring Video Doorbell 4
  • Video end-to-end encryption
  • Amazon account linking
  • Geofence

Please note that while certain features and products are no longer supported by the desktop apps, the apps will continue to receive critical security and bug updates

*Click here to get the Ring app for iPhone or Android to see videos from all of your devices and get access to the latest features.

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