Congratulations on your new Ring Video Doorbell 4!
You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly.
Click here if you haven't yet set up your Ring Doorbell 4 in the Ring app, and need help.
Run a Video Quality Test
The video below will give you information on how to test your video quality both near your router and outside at the install location. This will help you identify any possible issues related to Internet speed, or wifi signal strength.
Click here to learn more about making wifi work for you.
Familiarize Yourself with the Ring App
Click here for an article that will help you familiarize yourself with the Ring app, its basic features, and where to find them.
Add Some Shared Users
If you have friends or family members you'd like to have access to your Ring Doorbell 4, you can add them as a "Shared User."
Click here for more info on Shared Users.
Customize Your Motion Settings
Adjust your Customizable Motion Zones to your specific requirements by selecting the Motion Settings option.
To find out more about Customizable Motion Zones for Ring battery-powered devices, click here.
Change Your Notification Settings
Toggle alerts for Ring or Motion events on or off on this screen. You can also check the battery level of your Ring Doorbell 4 in this section (even if your Ring Doorbell is wired, it still relies on the battery).
Click here for more info on hardwired vs. battery powered operation).
Click here for more info on notification settings, including what to do if you're not receiving notifications.
Activate the Color Pre-Roll feature
Color Pre-Roll allows your Ring Doorbell 4 to capture the crucial four seconds of activity before you receive a motion notification.
Click here to learn more about Pre-Roll.
Set up your motion zones
Motion zones determine the area where your doorbell will track movement.
Click here to learn more about motion zones.
Welcome to Ring, Neighbor!