Setting Up Floodlight Cam Wired Pro in the Ring App

Learn how set up Floodlight Cam Wired Pro from the Ring app.

Download the Ring app by searching “Ring” in the App Store (for iOS devices), the Play Store (for Android devices) or by visiting ring.com/app on your mobile device. If this is your first Ring product, you will be asked to set up an account.

Set up Floodlight Cam Wired Pro

To set up your Floodlight Cam Wired Pro:

1. Open the Ring app.
2. Tap the

   menu (☰).
3. Tap

   Set Up a Device.
4. Tap

   Security Cams.
5. Tap the blue

   I’m Ready to Scan

   button.
   • Use your mobile device’s camera to scan the QR code on the device’s packaging.
   • When a green square and pop-up with your device image appear, the code has been recognized.
6. Enter the

   Location

   where your Floodlight Cam is being set up.
   • If this is your first time setting up a Ring device, your the

     Ring app will ask

     . Already specified a location for your Ring devices? Select it from the list of your locations in the Ring app.
7. Give your Floodlight Cam a

   Device Name

   .
   • You can proceed with the device’s default name or give it a custom name.
8. Connect your Floodlight Cam to Ring
   • iOS: Tap

     Join

     when the Ring app asks to join the Ring wifi network.
   • Android: If your device does not automatically connect to the Ring wifi network:
     • Exit the Ring app.
     • Go to your mobile device’s

       Settings

       .
     • Tap your

       wifi settings

       (may be labeled

       Connections

       or

       Network Settings

       ).
     • Select either Ring- or Ring Setup.
     • When prompted by the app, press and release the button on the Floodlight Cam until the blue light flashes.
9. Tap

   Continue

   in the app when the blue light stops flashing.
10. Connect to your preferred wifi network.

Once your device automatically finalizes the setup process, it will be ready to use.

Troubleshoot QR code scanning issues

If you are experiencing issues scanning the QR code:

• Ensure you are in a well lit area.
• Move your camera closer or further from the QR code to help it focus.
• Once your camera finds focus, hold it steady for a few seconds.
• If your camera won’t focus, clean your camera lens, move to a well-lit area, and try again.

If you continue to experience issues, please follow these additional steps:

1. Tap

   Other Options

   below the scanner.
2. Select

   Can’t Scan the QR code

   .
3. Select

   Enter Code Manually

   (this corresponds to PIN code digits underneath the QR code).
4. Find your device in the list.
5. Enter your

   five digit PIN

   located

   below

   the QR code.

Test your device

Once your Floodlight Cam has completed its update and setup, configure your Floodlight Cam’s motion zones, then open Live View to test your camera.