This article will cover commonly asked questions about the Ring Video Doorbell 4.
What is the Ring Video Doorbell 4?
The Ring Video Doorbell 4 is Ring’s newest battery video doorbell with features including all-new color Pre-Roll technology, 1080p HD video, two-way talk, Advance Motion Detection, enhanced dual-band wifi and Quick Replies. With color Pre-Roll, users can see even more of what’s happening outside their front door. With an additional 4-second color video preview of each motion event, the doorbell will automatically start recording before users even receive an alert.
What are the features of Ring Video Doorbell 4?
- 1080p HD Video
- Advanced Motion Detection
- Customizable Motion Zones
- Color Pre-Roll
- Live View
- 2.4 GHz and 5 GHz dual-band connectivity
- Easily removable faceplate
- Night Vision
- Quick Replies
- Quick Release Rechargeable Battery; can also be hardwired to existing doorbell wiring
- 1-year warranty, lifetime theft protection
- Works with iOS and Android
- Works with Alexa
What's the difference between the Ring Video Doorbell 4 and previous generations of video doorbell?
The Ring Video Doorbell 4 has all the same great features of the previous generations of battery video doorbells, including Ring Video Doorbell, Ring Video Doorbell 2, Ring Video Doorbell 3, and Ring Video Doorbell 3 Plus.
The difference is it adds a number of new features on top of them. These include:
- Dual band wifi that work on both 2.4 GHz and 5 GHz networks.
- 1080p HD video with night vision.
- Color Pre-Roll enabled.
The main difference between Ring Video Doorbell 3 and Ring Video Doorbell 3 Plus and Ring Video Doorbell 4, is that Ring Video Doorbell 3 Plus and Ring Video Doorbell 4 have a pre-roll feature, which allows you to see up to 4 additional seconds of video before a motion event is triggered – a first-to-market feature for battery-powered doorbells and unique exclusively to Ring.
The main differences between the Ring Video Doorbell 3 Plus and Ring Video Doorbell 4 is that the pre-roll video previews on Video Doorbell 4 are in color, have a higher quality video, and improved nigh time functionality.
What is Color Pre-Roll?
The Color Pre-Roll feature enables you to view more complete motion events with your Ring Video Doorbell 4 by recording before you even receive a motion alert. Color Pre-Roll will capture up to four seconds of video before a motion event is triggered. When you answer an alert, you will see a picture-in-picture view of both Live View and the four second Pre-Roll video preview. If you are subscribed to a Ring Protect plan these four seconds of recorded activity will be attached to the event clip allowing you to have a better look at what's happening outside your door.
Do I need to replace my Ring Video Doorbell or Ring Video Doorbell 2 with the Ring Video Doorbell 4?
No. The original Ring Video Doorbell and Ring Video Doorbell 2 will continue to work as normal and will continue to be supported by Ring.
Does the Ring Video Doorbell 4 work with other Ring devices?
Yes. The Ring Video Doorbell 4 works with any other device created by Ring and can perform all the functions expected of a video doorbell in a security system.
Does the Ring Video Doorbell 4 work with Alexa?
Yes. The Ring Video Doorbell 4 is completely compatible with Echo devices.
What comes in the box?
- Ring Video Doorbell 4
- Quick-Release Rechargeable Battery Pack
- Satin-nickel faceplate
- Installation hardware and tools
- USB charging cable
- Corner bracket
- Quick-start guide
- Security Sticker
What are the specs of the Ring Video Doorbell 4?
|Ring Video Doorbell 4|
|Camera Resolution||1080p HD|
|Field of View||160 degrees horizontal, 84 degrees vertical|
|Connectivity||2.4GHz or 5GHz Wireless 802.11 B/G/N|
|Connection Speed||High Speed Internet|
|Audio Specs||Two way audio with noise cancellation|
|System Requirements||iOS 12 or later, Android 6.0 or later|
|Size||5.1 in. x 2.4 in. x 1.1 in. (128 mm x 62 mm x 28 mm)|
Rechargeable, Quick release battery pack
Can be hardwired to an existing doorbell system or transformer with 8-24 VAC, 40VA max, 50/60Hz for continuous charging.
Compatibility & Usage
Is the Ring Video Doorbell 4 usable with the mounting brackets, solar mounts, charging cables, and wedge/corner pieces from earlier generations of the Ring Video Doorbell?
The Video Doorbell 4 is usable with earlier Video Doorbell’s charging cables. Ring Video Doorbell 4 is fully compatible with all Video Doorbell 3 and 3 Plus accessories.
Is the Ring Video Doorbell 4 weather resistant?
Yes. The Ring Video Doorbell 4 is weather resistant.
Can the Ring Video Doorbell 4 withstand hot or cold temperatures?
The Ring Video Doorbell 4 is rated for temperatures ranging from -5°F to 120°F (-20°C to 50°C). Weather Resistant - when hardwired, the device allows charging in the range of 32°F to 113°F (0° to 45°C), otherwise charging is disabled.
What Wifi networks is Ring Video Doorbell 4 compatible with?
Ring Video Doorbell 4 is compatible with b/g/n Wifi networks operating on 2.4 GHz or 5.0 GHz frequencies.
What is the recommended Internet speed for Ring Video Doorbell 4?
High Speed Internet. The Ring Video Doorbell 4 requires a minimum speed of 2 Mbps upload and download at the mounting location of the Ring device.
Data Usage and Recording Plans
Does the Ring Video Doorbell 4 use cellular data all the time or just when it's activated?
Ring Video Doorbell 4 will only use cellular data when it’s activated by an event, recording an event, or when you access Live View via the Ring app. If the Video Doorbell 4 doesn’t detect motion or isn’t activated with the app, it won’t use your data.
Does the Ring Video Doorbell 4 keep footage for later review?
It can, however, this requires a subscription to Ring Protect Plan, an optional service that allows you to view, save, and share video.
Purchases, Refunds, and Warranties
Where can I order Ring Video Doorbell 4?
The Ring Video Doorbell 4 is available on Ring.com and at many fine retailers.
Does the Ring Video Doorbell 4 have a warranty?
Yes, a 1-year limited parts and lifetime theft protection warranty.
What is Ring's refund policy?
You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.
What if someone steals my Ring Video Doorbell 4?
If stolen, we will replace it for free. Simply fulfill the reporting requirements, and we’ll ship you a replacement Ring Video Doorbell 4.