Setting up the Ring Access Controller Pro in the Ring app

To set up your Ring Access Controller Pro in your Ring app, simply scroll down to follow the step-by-step instructions.

Before you begin

  • Download the Ring app and be sure it’s been updated to the latest version before you begin.
  • Link your Ring account to your Amazon account
    • Tap Link Accounts
    • Enter the password for your Ring account.
    • You will see an Amazon welcome screen. From this screen you can create a new Amazon account or log in with an existing one.
    • When you have finished creating your account or entering your Amazon account credentials, tap Sign in.
    • Your accounts are now linked.
    • Tap Continue

Click here for more information on downloading and updating the Ring App.
Click here for more information on linking your Amazon and Ring accounts.

Step One - Choose your device

  • Open your Ring app on your mobile device.
  • Tap the three lines in the upper left-hand corner of the screen to open the side menu.
  • Tap Set Up a Device.
  • Tap Lock & Access Controllers
  • Tap Ring Access Controller Pro.

Step Two - Call the operations team.

  • Call the operations team at 1-888-255-1041
  • Provide your activation code
  • Provide your device serial number (this can be found on the device itself).
  • Provide your address.
    • Your device will be activated within minutes and an Amazon delivery person will be able to use the device to streamline your package deliveries.

Note: Please take a screenshot or write down your access code. It is critical for activating your device with the operations team and should be shared with an installer if you are using one.

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