Ring Video Doorbell on a modern home.

Setting Up the Ring Access Controller Pro in the Ring App

To set up your Ring Access Controller Pro in your Ring app, simply scroll down to follow the step-by-step instructions.

Before you begin

  • Download the Ring app and be sure it’s been updated to the latest version before you begin.
  • Link your Ring account to your Amazon account
    • Tap
      Link Accounts
    • Enter the password for your Ring account.
    • You will see an Amazon welcome screen. From this screen you can create a new Amazon account or log in with an existing one.
    • When you have finished creating your account or entering your Amazon account credentials, tap
      Sign in.
    • Your accounts are now linked.
    • Tap
      Continue

Tap here for more information on downloading and updating the Ring app.

Tap here for more information on linking your Amazon and Ring accounts.

Step One - Choose your device

  • Open your Ring app on your mobile device.
  • Tap the three lines in the upper left-hand corner of the screen to open the side menu.
  • Tap
    Set Up a Device.
  • Tap
    Lock & Access Controllers
  • Tap
    Ring Access Controller Pro.

Step Two - Call the operations team.

  • Call the operations team at
    .
  • Provide your activation code.
  • Provide your device serial number (this can be found on the device itself).
  • Provide your address.
    • Your device will be activated within minutes and an Amazon delivery person will be able to use the device to streamline your package deliveries.

Note: Please take a screenshot or write down your access code. It is critical for activating your device with the operations team and should be shared with an installer if you are using one.

Last updated 5 months ago