How to Find Out What Ring Doorbell or Security Camera You Have and Get the Right Accessories

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Find the Name of your Ring Device in the Ring App

  1. Tap the three lines (≡) on the top left of the Dashboard.
  2. Tap Devices.
  3. Select the doorbell or camera you want to learn about.
  4. Tap Device Health.
  5. Look for Device Details. (Product Name is under Device Details)

Device_Health_Image_2.png

Doorbells

Follow the instructions at the top of this article to find out which doorbell that you have in the Ring app.

If you do not see a certain accessory listed for your doorbell, that product is not available for the particular model of doorbell you have. 

If you want to know if you have the Ring Video Doorbell (1st generation) or Ring Video Doorbell (2nd Generation), see a comparison here.  

Ring Video Doorbell (1st generation) - (discontinued) - 2.4 GHz only 

Ring Video Doorbell (2nd Generation) - 2.4 GHz only 

If you purchased your doorbell prior to 2020, you have the 1st generation model.

If you are unsure if you have the Ring Video Doorbell (1st generation) or Ring Video Doorbell (2nd Generation), you can verify on this page.

Ring Video Doorbell 2 - (discontinued) - 2.4 GHz only

Ring Video Doorbell 3 - 2.4 GHz or 5GHz

Ring Video Doorbell 3 Plus (discontinued) - 2.4 GHz or 5GHz

Ring Video Doorbell 4 - 2.4 GHz or 5 GHz

Peephole Cam (discontinued) - 2.4 GHz only

Ring Video Doorbell Pro - 2.4 GHz or 5 GHz

Ring Video Doorbell Pro 2 - 2.4 GHz or 5 GHz

Ring Video Doorbell Elite - 2.4 GHz or 5 GHz

Ring Video Doorbell Wired - 2.4 GHz

Security Cameras

Follow the instructions at the top of this article to find out which Ring security camera you have in the Ring app. If you do not see a certain accessory listed for your security camera, that product is not available for the particular model of camera. 

Floodlight Cam - 2.4 GHz only

Floodlight Cam Wired Plus - 2.4 GHz only

Floodlight Cam Wired Pro - 2.4 GHz or 5 GHz

Spotlight Cam Battery - 2.4 GHz only

Stick Up Cam Battery - 2.4 GHz only

Stick Up Cam Wired - 2.4 GHz, 5GHz or POE

Stick Up Cam Plug In - 2.4 GHz only

Indoor/Outdoor Adapter (Barrel Plug)

Indoor Cam - 2.4 GHz only

Miscellaneous Accessories

 

 

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