How to Find Out What Ring Doorbell or Security Camera You Have and Get the Right Accessories

If you want to get accessories for your Ring smart doorbell, or Ring security camera, it’s important to find out which model you have so that you get a compatible product. In addition, if you are having trouble with light patterns on your device, you can look up your device light patterns individually

You can find your doorbell or security camera model by going to Device Health page of your app:

  • Tap the three lines on the top left of the screen
  • Tap Devices
  • Select the doorbell or camera you want to learn about
  • Tap Device Health
  • Look for Device Details
    • Your Product Name is under Device Details

Device_Health_Image_2.png

Doorbells

Follow the instructions at the top of this article to find out which Ring doorbell that you have in the Ring app.

If you do not see a certain accessory listed for your doorbell, that product is not available for the particular model of doorbell you have. 

If you specifically want to know if you have the Ring Video Doorbell (1st generation) or Ring Video Doorbell (2020 release) you can see a comparison here.  

Ring Video Doorbell (1st generation) - (discontinued) - 2.4 GHz only 

Ring Video Doorbell (2020 release) - 2.4 GHz only

If you purchased your doorbell prior to 2020, you have the 1st generation model.

If you are unsure if you have the Ring Video Doorbell (1st generation) or Ring Video Doorbell (2020 Release), you can verify on this page.

Ring Video Doorbell 2 - (discontinued) - 2.4 GHz only

Ring Video Doorbell 3 - 2.4 GHz or 5GHz

Ring Video Doorbell 3 Plus (discontinued) - 2.4 GHz or 5GHz

Ring Video Doorbell 4 - 2.4 GHz or 5 GHz

Peephole Cam (discontinued) - 2.4 GHz only

Ring Video Doorbell Pro - 2.4 GHz or 5 GHz

Ring Video Doorbell Pro 2 - 2.4 GHz or 5 GHz

Ring Video Doorbell Elite - 2.4 GHz or 5 GHz

Ring Video Doorbell Wired - 2.4 GHz

Security Cameras

Follow the instructions at the top of this article to find out which Ring security camera that you have in the Ring app.

If you do not see a certain accessory listed for your security camera, that product is not available for the particular model of camera. 

Floodlight Cam - 2.4 GHz only

Floodlight Cam Wired Plus - 2.4 GHz only

Floodlight Cam Wired Pro - 2.4 GHz or 5 GHz

Spotlight Cam Battery - 2.4 GHz only

Stick Up Cam Battery - 2.4 GHz only

Stick Up Cam Wired - 2.4 GHz, 5GHz or POE

Stick Up Cam Plug In - 2.4 GHz only

Indoor/Outdoor Adapter (Barrel Plug)

Indoor Cam - 2.4 GHz only

Miscellaneous Accessories

 

 

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