Setting Up Quick Replies in the Ring App

Quick Replies is a smart doorbell feature, similar to an answering machine for your door, available for Ring video doorbells.

You can now link Alexa Greetings or Quick Replies with Modes¹ providing that you have a device that supports Alexa Greetings or Quick Replies and both Modes and Alexa Greetings or Quick Replies are activated. For example, you can set Alexa Greetings or Quick Replies to turn on automatically when your devices are in Away mode and Quick Replies to turn on in Home mode if both Alexa Greetings and Quick Replies are available on your device.

Learn how to find your doorbell model in the Ring app.

Using Quick Replies in the Ring app

You can enable or disable Quick Replies at any time in the Ring app. Once the feature is activated and someone rings your doorbell, the visitor will hear a pre-selected message and can leave a reply, unless customized otherwise.

There’s no subscription required for Quick Replies.

¹Reviewing previously recorded video on your Ring cameras and doorbells requires a Ring Home subscription.

Learn how to change your Chime Tone.

How to set up Quick Replies 

1. Open the Ring app to the main dashboard.

2. Tap more (•••) on the doorbell you want to access.

3. Tap your device's Settings.

4. Tap the

   Smart Responses

   tile.
5. Tap

   Quick Replies

   and

   Turn Feature On

   .
6. Set

   Response Time

   for right away or between 2-20 seconds.
7. Choose

   Quick Reply Message.
8. Tap

   Save

   when done.