Video Doorbell Wired Information

The Ring Video Doorbell Wired is Ring's smallest, most affordable doorbell. The Video Doorbell Wired offers 1080p HD video with night vision and two-way audio with noise cancellation.  

This article will cover commonly asked questions about the Video Doorbell Wired. 

What is the Video Doorbell Wired?

The Video Doorbell Wired is a wired video doorbell that offers 1080p HD video with night vision and two-way audio with noise cancellation. With Ring’s most affordable doorbell, you can check in on your front door anytime, from anywhere, and can see and speak to visitors at your door in real-time using your Ring app or Alexa-enabled device.

With Video Doorbell Wired, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere.

What are the features of Ring Video Doorbell?

  • 1080p HD Video
  • Advanced Motion Detection
  • Live View
  • 2.4 GHz connectivity
  • Privacy zones
  • Advanced Pre-roll
  • Night vision
  • 1 year warranty on parts, lifetime theft protection
  • Works with iOS and Android
  • Wifi Connected

Does the Video Doorbell Wired work with other Ring devices?
Yes. The Video Doorbell Wired works with any other device created by Ring and can perform all the functions expected of a video doorbell in a security system.

Does the Video Doorbell Wired work with Alexa?
Yes. The Video Doorbell Wired is completely compatible with Echo devices.

Click here to learn more about using Ring devices with Alexa. 

Product Specs

What comes in the box?
Ring Video Doorbell Wired

  • Video Doorbell Wired
  • Installation hardware and tools
  • Jumper cable
  • User manual & quick-start guide
  • Security Sticker

What are the specs of the Video Doorbell Wired?

  Video Doorbell Wired
Camera Resolution 1080p HD
Field of View 155 degrees horizontal 90 degrees vertical
Connectivity 2.4GHz Wireless 802.11 B/G/N
Connection Speed High Speed Internet
Audio Specs Two way audio with noise cancellation
System Requirements iOS 12 or later, Android 5.0 or later
Size (101mm x 46mm x 22.4mm)
Power Supply

Must be hardwired to an existing doorbell system or transformer with 10-24 VAC, 40VA max, 50/60Hz for continuous charging.

 

Compatibility & Usage

Is the Video Doorbell Wired usable with the mounting brackets, solar mounts, charging cables, and wedge/corner kits from earlier generations of the Ring Video Doorbell?
No. Mounting brackets and wedge/corner kits are not backwards compatible. Solar mounts are not optimized for the Video Doorbell Wired.

Is the Video Doorbell Wired water resistant?
Yes. The Ring Video Doorbell Wired is water resistant.

Can the Video Doorbell Wired withstand hot or cold temperatures?
The Video Doorbell Wired is rated for temperatures ranging from -5 degrees F to 120 degrees F.

Internet Requirements 

What wifi networks is Video Doorbell Wired compatible with?
Video Doorbell Wired is compatible with b/g/n wifi networks operating on 2.4 GHz frequencies.

What is the recommended Internet speed for Video Doorbell Wired?
High speed internet.

Data Usage and Recording Plans

Does the Video Doorbell Wired use cellular data all the time or just when it's activated?
Video Doorbell Wired will only use cellular data when it’s activated by an event, recording an event, or when you access Live View via the Ring app. If the Video Doorbell doesn’t detect motion or isn’t activated with the app, it won’t use your data.

Does the Video Doorbell Wired keep footage for later review?
It can, however, this requires a subscription to Ring Protect Plan, an optional service that allows you to view, save, and share video.

 Click here for more information about the Ring Protect Plan.

Installation

I have an unusually shaped front yard. How do I aim Video Doorbell Wired in a direction other than straight ahead?
The Video Doorbell Wired can be adjusted to point in directions other than straight forward through the use of a wedge or corner kit. 

There are two types of screws that came with my Video Doorbell Wired. What is each screw used for?
In the product packaging there are two long mounting screws and two security screws. the mounting screws are used to affix the mounting bracket to your door or wall. Once the device is installed, use the star-shaped end of the screwdriver bit to tighten the security screws into the bottom of the Ring Video Doorbell Wired faceplate to help deter theft.

rvd-2nd-gen-sec-screw-comp.jpg

Note: For your safety, use only the short security screws under the faceplate. Using any other type of screw could damage the battery and create a potential fire hazard.

Purchases, Refunds, and Warranties

Where can I order the Video Doorbell Wired?
The Video Doorbell Wired is available on Ring.com and at many fine retailers.

Does the Video Doorbell Wired have a warranty?
Yes, a 1-year parts and lifetime theft protection warranty.

Click here for more information on Ring's Limited Warranty and Theft Protection Plan.

What is Ring's refund policy?
You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What if someone steals my Video Doorbell Wired?
If stolen, we will replace it for free. Simply fulfill the reporting requirements, and we’ll ship you a replacement Video Doorbell Wired.

Click here for more information on Ring's theft and replacement policy. 

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