How to Set Up Video End-to-End Encryption (E2EE)

Setting up Video End-to-End Encryption (E2EE) requires a compatible mobile device in addition to a Ring device that utilizes E2EE.

Mobile Device Compatibility

• iOS 14 or newer
• Android 9 or newer

Video E2EE works with Ring app versions 5.34.0 and higher and Android 3.34.0 and higher. See how to update your Ring app.

Ring Security Camera and Video Doorbell Compatibility 

Need to find out the model name of your security camera?

The following Ring video doorbells and cameras currently support Video E2EE:

• Ring Peephole Cam
• Ring Car Cam
• Video Doorbell (2nd Generation)
• Video Doorbell 2
• Video Doorbell 3
• Video Doorbell 4
• Video Doorbell Pro
• Video Doorbell Pro 2
• Video Doorbell Elite
• Indoor Cam
• Spotlight Cam Battery, Wired, and Mount
• Spotlight Cam Pro
• Spotlight Cam Plus
• Stick Up Cam Battery, Elite, and Wired (2nd Gen)
• Stick Up Cam Battery, Plug-In, Solar, and Wired (3rd Gen)
• Floodlight Cam
• Floodlight Cam Wired Pro
• Floodlight Cam Wired Plus

How to Set Up Video End-to-End Encryption (E2EE)

Setting up your device in the Ring app for Video End-to-End Encryption (E2EE) is a multi-step process. Follow the instructions below carefully.

Step 1 - Make sure you have the latest version of the Ring app.

Step 2 - Go to Control Center in the Ring app.

1. Tap Video Encryption
2. Tap Advanced Settings
3. Tap Video End-to-End Encryption

Step 3 - Video Encryption setup

1. Tap Get Started
2. Follow the in-app instructions to enroll your account in Video End-To-End Encryption
3. Generate New Passphrase 
   • Important: Write your passphrase down or store it in a secure password manager.
     • When entering the passphrase, be sure to enter all lowercase letters, include the hyphens, and don’t add any spaces.
     • If you lose your passphrase, there is no way to recover it.
       • You will have to start over and re-enroll additional mobile devices.
       • You may lose access to E2EE videos that you have already recorded.

Step 4 - Enroll your mobile devices

1. Tap Resume Setup
2. Follow the in-app instructions to enroll your mobile device in Video End-To-End Encryption.

Step 5 - Enroll your Ring devices

1. Tap Resume Setup
2. Follow the in-app instructions to enroll your compatible Ring device in Video End-To-End Encryption.
   • If you have trouble with the set up and are using an iOS device, reboot your device and try set up again. 

Step 6 - Test your devices

1. Once your enrolled Ring device has completed its update and setup, push the front button on your doorbell or trigger motion on your camera to complete the test. This will initialize your Ring device for Video E2EE.
2. To turn off Video E2EE, simply follow Step 3 of the above instructions, but this time choose to disenroll Video E2EE.