Alexa Guard and Alexa Guard Plus

Alexa Guard

Alexa Guard is a free feature available for supported Amazon Echo devices that can detect the sound of smoke alarms, carbon monoxide alarms, or glass breaking when you set Guard to Away mode. Alexa can send you Smart Alerts, via notifications to your mobile device.

To learn more about Alexa Guard features, click here.

If you have a Ring Alarm security system, Alexa can also arm your system when you set Guard to Away mode. You can also opt to forward smart alerts to your security provider, or to Ring Alarm if you are professionally monitored. If you have smart lights, Alexa can automatically turn your lights on and off when Guard is in Away mode, to make it look like someone is home.

To learn more about Ring Modes, click here.

Alexa Guard Plus (only available in the US)

Alexa Guard Plus is a subscription service available for supported Amazon Echo devices that has all of the features of Alexa Guard with additional detection, deterrence, and assistance capabilities. With Alexa Guard Plus, in addition to detecting the sound of smoke alarms, carbon monoxide alarms, or glass breaking, your Echo device can detect activity sounds such as footsteps or doors closing when you set Guard to Away mode and sends you smart alerts via notifications on your mobile device or plays a siren on your Echo. In addition, with Guard Plus, you’ll be able to call the Emergency Helpline hands-free from your Echo device using your voice and have a feature to activate the sound of dogs barking when motion is detected outside.

Alexa Guard Plus and Ring Protect

The Alexa Guard Plus subscription is included for U.S. Ring Protect Pro and Plus (1st Gen) subscribers after your Ring and Amazon accounts have been linked together. Ring Protect Pro is available for purchase on ring.com for $20/month or $200/year per location.

To learn more about Ring Protect plans, click here.

Alexa Guard Plus is also available for purchase without a Ring Protect plan for $4.99 a month or $49.00 a year. To learn more about Alexa Guard Plus, click here.

Currently Supported Echo Devices

  • Echo Show
  • Echo Dot
  • Echo Plus
  • Echo

Alexa cannot detect selected sounds on the following Amazon devices:

  • Echo Look
  • Amazon Tap
  • The Alexa app
  • Alexa Mobile Accessories
    • Echo Auto
    • Echo Buds
  • Echo devices without a microphone, such as:
    • Echo Link
    • Echo Glow
    • Echo Wall Clock

How to Enable Alexa Guard Plus if you have a Ring Protect Plan

If you already have Ring Protect Pro or Plus (1st Gen) and want to enable Alexa Guard Plus, you’ll need the latest version of the Alexa app and Echo software that's up to date. Your Alexa app should update itself automatically. If you need to make sure your Echo device software is updated, click here.

You can only set up Alexa Guard in the Alexa app, not the Ring app. Once you’ve successfully linked your Ring and Amazon accounts, proceed to the Alexa app to activate Guard Plus. Go to Settings, select Guard, and follow the on-screen instructions to confirm an emergency address.

Note: If you have a 30-day or extended Ring Protect trial subscription, you must subscribe to Ring Protect to be eligible for Alexa Guard Plus. You will be charged when you subscribe to a plan and after your trial subscription ends.

To check for updates go to the appropriate app store for your mobile device. Once you’re in the app store, look for an Update button. If you don’t see an update button, you have the latest version of the Alexa app.

iOS - Apple

Google Play - Android

You’ll also need to link your Ring account and Amazon account. Keep in mind that the Amazon account that you link to your Ring account must be the same account where the Alexa device is registered.

You can find out more about linking your Ring and Amazon account here.

To see if your Ring Account is linked to your Amazon Account already:

  1. Tap the three lines on the top left of your Ring app.
  2. Tap Account.
  3. In Account Settings.
  4. Scroll down to Linked Accounts.
    • If your Amazon Account is linked you’ll see Amazon under Linked Accounts with your email address.
    • If your Amazon account is not linked you’ll see Link Your Amazon Account.
      • Tap to link your Amazon account and you’ll be prompted to enter your password for your Ring account.
      • Then, you’ll see a prompt to Sign In to your Amazon account.
      • Once you’ve successfully entered your login credentials, you’ll receive a message that says Success! Accounts linked.
      • Then, you can tap Got It! on the bottom of the screen and you will be returned to your Ring Account Settings page.
        • To navigate back to the main menu, tap the three lines on the top left side of the screen.

Note: If you have more than one person in your household that uses the Ring app or more than one person with an Amazon account, make sure to use the Ring account of the owner of the Ring device(s) and link the Ring owner’s account with the Amazon account where the Echo device is registered. The email that you use for your Ring account does not need to be the same email that you use for your Amazon account.

The person that originally installed the Ring product on their mobile device is the account owner.

To find out more about Ring account ownership, click here.

You can only set up Guard Plus in the Alexa app, not the Ring app.

To see Alexa set up instructions, click here.

Alexa Guard Plus and Ring Alarm

To learn more about how Alexa Guard Plus works with Ring Alarm, click here.

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