Troubleshooting your Ring products

Happy Holidays from Ring!

Now that you’ve purchased the perfect home security devices to give to loved ones (or even yourself), this section of our Holiday Guide has you covered with troubleshooting guides for your Ring products. 

Click on the links below for information.

How to reconnect your device to wi-fi

Ring app is having trouble connecting to the Ring Device

Understanding RSSI values

Updating firmware

Troubleshooting Ring Notification issues

How to make wifi work for you

Troubleshooting in-app setup issues with Ring products


Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum.

Was this article helpful?




Send Feedback