Ring Video Doorbell mounted on a modern home.

Installing Your Mailbox Sensor

Learn how to install Mailbox Sensor use by following these steps.

Tools needed

Illustration of a battery powered drill needed for installation.

Drill with 5/16 in (8 mm) masonry bit

1. Download the Ring app.

Illustration showing the download symbol and the Ring logo on a mobile device.

2. Slide to remove the mounting plate.

Illustration of how to slide the Mailbox Sensor out of the mounting bracket.

3. Scan the QR code on your device.

Illustration showing to scan the QR code on the back of the Mailbox Sensor for set up.

4. Reattach the mounting plate.

Illustration showing how to slide the Mailbox Sensor back into the mounting bracket.

5. Follow in-app instructions.

Illustration showing a mobile device with an instruction booklet.

Non-metal mailbox installation

1. Pull the tabs on the side of your sensor to remove the back cover.

Illustration showing how to pull the tabs on the side of your sensor to remove the back cover.

2. Flip the switch in the battery compartment away from the octagon marking.

Illustration showing the position of the switch furthest away from the octagon marking in the battery compartment.

3. Insert the three included AAA batteries.

Illustration of the 3 included batteries being inserted into the battery compartment.

4. Reattach the back cover.

Illustration showing the back cover being replaced on the sensor.

5. Mount your sensor on the inside of the mailbox lid with an included adhesive.

Illustration showing the sensor mounted on the inside of the mailbox lid with an included adhesive.

Metal mailbox installation

1. Pull the tabs on the side of your sensor to remove the back cover.

Illustration showing how to pull the tabs on the side of your sensor to remove the back cover.

2. Keep the switch in the battery compartment flipped toward the octagon marking.

Illustration showing the position of the switch closest to the octagon marking in the battery compartment.

3. Insert the three included AAA batteries.

Illustration of the 3 included batteries being inserted into the battery compartment.

4. Reattach the back cover.

Illustration showing the back cover being replaced on the sensor.

5. Drill a hole through your mailbox with a 5/16 in (8 mm) drill bit.

Illustration showing a metal mailbox with a hole drilled in it and a power drill.

NOTE: The antenna requires a gap or hole in your mailbox to connect to your sensor once it is installed.

6. Insert the antenna cable through the gap or hole in your mailbox.

Illustration showing the antenna cable running through the gap or hole in the mailbox.

7. Plug the antenna into your sensor.

Illustration showing to remove the silicone stopper from the sensor and plug the antenna in.

8. Mount your sensor on the inside of the mailbox lid with an included adhesive.

Illustration showing the sensor mounted on the inside of the mailbox lid with an included adhesive and the antenna plugged in.

9. Mount the hexagonal end of the antenna to the outside of your mailbox with an included adhesive.

Illustration showing to mount the hexagonal end of the antenna to the outside of your mailbox with an included adhesive.

10. If you drilled a hole, wrap the included grommet around the cable and plug the hole.

Illustration showing to wrap the included grommet around the cable and plug the hole.

11. Manage the cable with the included cable management system.

Illustration showing excess cable being managed with the included cable clips.

Replacing the batteries

1. Slide your sensor off the mount to remove.

Illustration showing the sensor being removed from the mount with the antenna still attached.

2. Unplug the antenna, if attached.

Illustration showing to unplug the antenna.

3. Pull the tabs on the side of your sensor to remove the back cover.

Illustration showing to pull the tabs outward to remove the cover from the sensor.

Last updated 3 months ago

Related Articles

    English (US)Change
    ©2025 Ring LLC or its affiliates
    |
    ||