Learn how to update your account settings to receive verification codes by text whenever you sign in to Ring.
Get to know Account Verification
In Control Center, you can choose how you want to receive your 6-digit verification code whenever you sign in to the Ring app or your account at Ring.com. We require you to enter this code to help protect your Ring account.
Learn more about Account Verification
Changing your code delivery to Text Message
From the Ring app:
- Open the Ring app.
- Tap the top menu (☰).
- Tap Control Center.
- Tap Account Verification.
- Select Text Message.
- You may be asked to re-enter your password.
- Be sure that your mobile number is the correct one listed. If not, update it.
From your mobile or desktop browser window:
- Log in to your account at Ring.com.
- If you're on desktop: tap the Dashboard home icon at the top, then Account.
- If you're on mobile: tap the top menu (☰).
- Tap Control Center.
- Tap Account Verification.
- Select Text Message.
- You may be asked to re-enter your password.
- Be sure that your mobile number is the correct one listed. If not, update it.
Troubleshooting your sign-in to Ring
If you're having trouble receiving a verification code by text message or authenticator app, you can use an alternate method to verify your account.
Learn More
