If you need to know what model doorbell you have, use this link to find out in the Ring App.
Your Ring Video Doorbell Pro or Ring Video Doorbell Pro 2 has an LED light located on the front to show you the status of your unit. If your Ring Video Doorbell shows a solid white light it's either in idle mode or recording. Additional descriptions of light patterns are shown below:
Activity | Flashing Light Pattern | Flashing Light Image |
Ordinary Button Press | LEDs around the button spin blue | ![]() |
Attempting to set up wifi, when the device doesn't have any saved wifi credentials. Times out after 10 minutes. | LEDs around the button spin white | ![]() |
In the process of connecting to network during setup | Blue light moving upwards | ![]() |
Firmware update in progress | White light flashing on and off | ![]() |
Ring Video Doorbell Pro is booting up | Blue circle is flashing, one second on, one second off | ![]() |
The speaker has been enabled | Solid blue light | ![]() |
Successful set up. Note: It can take up to an hour for Ring Video Doorbell Pro to fully power upon when it is first installed. | Four LEDS flash four times | ![]() |
Setup failed - password error | Flashing white light at the top of the circle | ![]() |
Setup Failed - couldn't connect to Ring network | Flashing white light at the right of the circle | ![]() |
Failed setup -- another reason | Flashing white light at the left of the circle | ![]() |
Factory Restore | Short rapid flashing burst of blue light, then a spinning white circle | ![]() |
During Set Up - Bad Password / After Connection to Power - Device is Charging | Top half blue flashing. | ![]() |
Device is not receiving enough power | Bottom half red flashing. | ![]() |