Ring Plug-in Adapter (2nd Generation)

The Ring Plug-in Adapter (2nd Generation) is designed to convert battery-powered Ring Video Doorbells to run off of line current. It can also be used in place of a direct power connection with the Ring Video Doorbell Pro.  

The following article answers common questions for the Ring Plug-In adapter (2nd Generation).

Which Ring Video Doorbell are compatible with the Ring Plug-in Adapter (2nd Generation)?
The Ring Plug-in Adapter (2nd Generation) is compatible with most battery powered Ring Video Doorbells. Exceptions are the Ring Video Doorbell (1st Generation) and Ring Video Doorbell 2 which are not compatible. The Plug-In Adapter can also be used with the Ring Video Doorbell Pro. 

Compatible Plug-In Adapter Devices

  • Ring Video Doorbell (2nd Generation)
  • Ring Video Doorbell 3
  • Ring Video Doorbell 3 Plus
  • Ring Video Doorbell Pro   

If you're not sure whether you have a Ring Video Doorbell (1st Generation) or Ring Video Doorbell (2nd Generation), click here.    

I'm trying to connect the Plug-in Adapter to my Ring Video Doorbell. Which color cable should connect to which terminal?
It doesn't matter which color cable is connected to which terminal. The device will work with either the red or black cable connected to either terminal.

Note: If the adapter is successfully connected to the device, the LED on the button will turn ON.

I've connected the Ring Plug-in adapter to my Ring Video Doorbell and it's still showing that my device is battery powered. What's going on?
This is due to a display issue with the app software. This will not affect the normal operation of your Ring Plug-in Adapter or your Ring Video Doorbell. 

 

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