Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone. You can easily share and communicate with your community about crime and safety issues impacting your neighborhood. Neighbors can be used alone but it’s also incorporated into the Ring Always Home app that you’re used to using.
Although most Ring neighbors enjoy their neighborhood feed, others want more streamlined information. So now, you have the option to disable the Neighbors feed and subsequent notifications from the Ring Always Home app.
What is the Neighbors app disable setting and how does it work?
The Neighbors disable setting allows you to disable the Neighbors feed and neighborhood notifications within the Ring app. Once the Neighbors feature is disabled, the Neighbors tile on the Ring app Dashboard will be removed and you will no longer receive Neighbors notifications. This includes safety alerts and information shared by neighbors and local public safety agencies. The Neighbors invitation options will also be removed from the Ring app Dashboard and menu.
How do you disable Neighbors?
To disable Neighbors, visit the Control Center from the Ring app or at Ring.com and toggle off Neighbors. This will disable the Neighbors feed and notifications.
If you’re in the Ring app:
- Tap the three lines (≡) at the top left of your Dashboard screen.
- Tap Control Center on the left side of the screen.
- In Control Center, navigate to the Neighbors section on the main menu.
- In the Neighbors page, you can enable or disable the feature via the toggle.
- If disabling, confirm you wish to disable.
If you’re on a computer or laptop:
- Log into your account at ring.com using the same email that you use to log into the Ring app.
- The Control Center is accessible under the Account tab on the top right side of the screen.
- In the Control Center, select Neighbors from the main menu on the left.
- In the Neighbors page, you can enable or disable the feature via the toggle.
- If disabling, confirm you wish to disable.
If you are accessing ring.com from a mobile device:
- Log into your account using the same email and password that you use for your Ring app.
- Tap the three lines (≡) on the top left and look for the Control Center.
- In the Control Center, navigate to the Neighbors section on the main menu.
- In the Neighbors page, you can enable or disable the feature via the toggle.
- If disabling, confirm you wish to disable.
Click here for more information on the Control Center.
If you disable Neighbors, will you still receive notifications from the Ring app?
Yes, disabling Neighbors will only disable notifications from the Neighbors feature. You will still receive notifications* from your devices in the Ring app.
*Ring Alarm and all Ring Alarm accessories require a subscription for digital notifications, in-app features, digital arming/disarming, and integration with other Ring, Echo, and third party products. Subscription sold separately. View ring.com/protect-plans for pricing and details.
If you disable Neighbors, can you still post to Neighbors on the Ring app?
No. If you disable Neighbors within the Ring app, you will no longer see or be able to use the Neighbors feature within the Ring app. However, you can still download the standalone Neighbors app, or visit the Control Center within the Ring app to re-enable Neighbors.
What information is shared if you have Neighbors enabled?
Only the content that you choose to post publicly on Neighbors, or share in response to a "Request for Assistance" post, can be viewed by other users or by local public safety agencies on Neighbors. Ring does not display personal information on Neighbors.
What do you need to know before choosing to disable Neighbors?
Once the Neighbors feature is disabled, the Neighbors tile on the app Dashboard will be removed and you will no longer receive Neighbors notifications. This includes safety alerts and information shared by neighbors and local public safety agencies.
Disabling Neighbors only impacts the Ring app that you’ve been using. You can still download and use the Neighbors standalone app separately.
Click here to learn more about the Neighbors app.
Are there any requirements for you to be able to disable Neighbors?
You must have at least one US location on your account and you must have the latest Ring app version to be able to access the disable setting.
If you want to find out if you have the latest version of the Ring app, click here.
