Your Security by Verizon plan allows you to capture videos and photos from your Ring Video Doorbell or Ring Security Camera and stores them in the cloud for 180 days (in the US) so you can review, share, and save them at your leisure. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. Snapshot Capture photos in the cloud are stored up to 7 days.
You can find support for your Ring Video Doorbell and Ring Security Camera in the following articles:
Setting up and installing your Ring Video Doorbell Pro
Setting up and installing your Ring security camera
Ring Stick Up Cam Battery/Solar (3rd generation)
Ring Stick Up Cam Plug-in (3rd generation)
Support for Ring accessories
Ring Solar Panel
Need additional support?
Ring is responsible for providing support for your Ring Video Doorbell. If you need to reach Ring Customer Support, click here.