Ring Video Doorbell, Ring Camera, and Accessory Device Support for Verizon Customers

Your Security by Verizon plan allows you to capture videos and photos from your Ring Video Doorbell or Ring Security Camera and stores them in the cloud for 180 days (in the US) so you can review, share, and save them at your leisure.

Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting.Snapshot Capture photos in the cloud can be stored up to 14 days. Storage options vary based on your Ring Protect Subscription Plan.

You can find support for your Ring Video Doorbell and Ring Security Camera in the following articles: 

Setting up and installing your Ring Video Doorbell Pro

Setting up your Ring Video Doorbell Pro in the Ring app

Physically installing your Ring Video Doorbell Pro

Download the Ring Video Doorbell Pro manual here. 

Setting up and installing your Ring security camera

Ring Stick Up Cam Battery/Solar (3rd generation)

Physically installing your Stick Up Cam Battery/Solar (3rd Gen)

Setting up your Ring Stick Up Cam Battery/Solar (3rd Gen) in your Ring app

Charging the battery for your Stick Up Cam Battery/Solar (3rd Gen)

Ring Stick Up Cam Plug-in (3rd Gen)

Physically installing your Stick Up Cam Plug-in

Setting up your Ring Stick Up Cam Plug-in in your Ring app

Charging a back-up battery for your Stick Up Cam Plug-in (3rd generation)

Stick Up Cam Plug-in troubleshooting

Ring Stick Up Cam (3rd generation) Plug-in

Support for Ring accessories

Ring Chime

Setting up your Ring Chime Pro to work with a Ring Device

Troubleshooting your Ring Chime Pro

Ring Solar Panel

Solar Panel for Spotlight Cam and Stick Up Cam Battery Information

Need additional support?

Ring is responsible for providing support for your Ring Video Doorbell. If you need to reach Ring Customer Support, tap here.

Return to the Ring Alarm with Verizon LTE Support Center