Creating a strong password and a more secure account

Ring takes security very seriously, and we have a variety of safeguards in place to protect your data. One of the most important safeguards is a strong password (that cannot be easily guessed). This article will go over 7 important password requirements and how to create a more secure password.

Important: Do not share your Ring account password with anyone. No Ring employee, agent, or community manager will ever ask you for your password.

7 Password Requirements

A strong password is a good way to help keep your personal information safe, your videos private, and help prevent access into your Ring account by unauthorized persons.

Ring has established the following password requirements when creating a new password, changing a password, or resetting a password for your Ring account:

  1. Must have at least eight characters.
  2. Must include both uppercase and lowercase letters.
  3. Must include at least one number.
  4. Must include at least one symbol (Ex. !@#$%^&*<>-).
  5. Cannot be an easily guessed password such as 123456, password, or qwertyuiop.
  6. Cannot include your first name, last name, or email username.
  7. Cannot be the same as your most current/most recent password.

Strong passwords are more difficult for someone to guess. We do not allow the use of certain easily-guessed passwords to help protect you against using a common password that could put your account security at risk.

Creating Good Passwords

An important aspect of making a more secure password is to make it as long and memorable as possible, while meeting all the Ring password criteria. Here are some password examples:






Contains at least eight characters.



Contains less than eight characters.



Contains both upper and lowercase letters.



Contains no upper case letters.



Contains at least one number.



Contains no numbers.



Contains at least one symbol.



Contains no symbols.



Not an easily guessed word.



Easily guessed word.



Contains no names.



Contains the user’s name.

Password Safety Tips

  • Avoid using any personally identifiable information in your password such as your first or last name, family names, birthdays, addresses, your Social Security number, or anything else that can be readily traced back to you by a bad actor.

  • Avoid using any commonly used passwords such as 123456, password, or qwerty. If you find it easy to remember, it may be easier for a hacker to figure out.

  • Improve the security of your email account by using a unique password and by enabling Two-Step Verification on your email account, if possible.

  • Never use the same password for multiple online accounts.

How to Store Your Passwords

  • Have a different password for each of your accounts.
  • If you have trouble remembering your passwords, consider using a password manager software.
  • If you suspect your password has been stolen or an account has been hacked, we recommend you change your password. To change your password for your Ring account, follow the instructions below:

How to Change Your Password

Change your password on the Ring website

  • Log in to your Ring Account.
  • On the top right of the page, click Account.
  • On the Account page, click Manage Account.
  • On the My Account pageclick Change under Password.

Change your password on the Ring app

  • Open your Ring app.

  • Tap the three-lined icon on the top left.

  • Tap Account Settings.

  • Tap Password.

  • Enter your current password.

  • Enter your new password.

  • Confirm your new password.

Change your password on the Neighbors app

  • Open your Neighbors app.
  • Tap the three-lined icon on the top left.
  • Tap My Account.
  • Tap Changed under Password.
  • Enter your current password.
  • Enter your new password.
  • Confirm your new password.

Creating a strong password doesn’t have to be difficult and goes a long way toward keeping your online accounts secure.

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