Ring Solar Charger for the Ring Video Doorbell (2nd generation) information

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What is the Ring Solar Charger for the Ring Video Doorbell (2nd generation)?
Where can I order the Solar Charger?
What comes in the box?
What are the dimensions of Ring Solar Charger?
What are the technical specs of Ring Solar Charger?
Can I use the Solar Charger with my original Ring Doorbell, Ring Doorbell 2, or Ring Doorbell 3 or 3 Plus?
Can I use the Solar Charger inside?
Is Ring Solar Charger weather resistant?
I live in an area that gets mostly cloudy, rainy days. Will Ring Solar Charger work for me?
How do I mount Ring Solar Charger?
After I mount the Ring Video Doorbell in the Solar Charger, do I need to activate it in the Ring app?
Once the Solar Charger starts working, does that show up in the Ring App?
Is it normal for the blue light to go on and off? Does this mean it's charging?
Do I have to drill new holes in the wall to install the Solar Charger?
Does Ring Solar Charger have a warranty?
What is Ring's refund policy?
What if someone steals my Ring Solar Charger?
I tried to recharge my battery on a very cold or hot day and the battery wouldn't recharge. What's going on?
Where should I install my Ring Solar Charger?

What is the Ring Solar Charger for the Ring Video Doorbell (2nd generation)?

The Ring Solar Charger for the Ring Video Doorbell (2nd generation) is a small device that can be mounted behind your Ring Video Doorbell (2nd generation). The Ring Solar Charger is convenient power to help charge and extend the battery life of your Ring Video Doorbell (2nd Generation).

Note: The Ring Solar charger requires several hours of direct sunlight every day to recharge your device. Ability to recharge varies based on device settings, motion notifications and sun exposure in the area of placement - not ideal for porches.

Note: The Ring Solar Charger for the Ring Video Doorbell (2nd Generation) is not compatible with the original Ring Video Doorbell, Ring Video Doorbell 2, or the Ring Video Doorbell 3 or 3 Plus.

Learn more at https://shop.ring.com/collections/accessories/products/solar-charger-for-video-doorbell-3

Where can I order the Solar Charger?
Order your Solar Charger on the Ring site at: https://shop.ring.com/collections/accessories/products/solar-charger-for-video-doorbell-3

What comes in the box?

  • Solar Charger
  • Screwdriver
  • User Manual
  • Mounting screw & anchors

What are the dimensions of Ring Solar Charger?
5.8 in x 3.7 in x 0.6 in (14.8 cm x 9.3 cm x 1.4 cm)

What are the technical specs of Ring Solar Charger?

  • Power: Requires hours of direct sunlight
  • Solar Power Rating: 0.57W; 5.2V DC
  • Weather resistant
  • Built-in power cable

Can I use the Solar Charger with my Ring Doorbell (1st generation), Ring Video Doorbell 2, or Ring Video Doorbell 3 or 3 plus?
No. The Ring Solar Charger is specifically configured to work with the Ring Video Doorbell (2nd generation).

Can I use the Solar Charger inside?
The Solar Charger is not recommended for use indoors. Indoor light sources will not provide enough energy to charge your Ring Video Doorbell.

Is Ring Solar Charger weather resistant?
Yes. The Solar Charger should give you reliable service through most weather conditions.

I live in an area that gets mostly cloudy, rainy days. Will Ring Solar Charger work for me?
No. The Solar Charger requires a certain amount of direct sunlight in order to increase the battery life before a change is needed

How do I mount Ring Solar Charger?
You can mount Ring Solar Charger directly into wood using the provided screws and screwdriver.

Note: Do not mount the Ring Solar Charger on porches or in shady areas.

After I mount the Ring Video Doorbell in the Solar Charger, do I need to activate it in the Ring app?
No. The Solar Charger is just a power source. As soon as you plug it into the Ring Video Doorbell it starts working, though it needs several hours of direct sunlight.

Once the Solar Charger starts working, does that show up in the Ring App?
No. The Device Health page for your Ring Video Doorbell will continue to show that the power source is a battery.

Is it normal for the blue light to go on and off? Does this mean it's charging?
No. If your Ring Video Doorbell does this, it means that it is still installing a firmware update. Give it a few minutes to complete. 

Do I have to drill new holes in the wall to install the Solar Charger?
No. The Solar Charger can be mounted using the same holes as the original bracket.

Note: If you have used a corner or wedge mount, you will need to drill new holes.

Does Ring Solar Charger have a warranty?
Yes, a 1-year parts and labor and lifetime theft protection.

Click here For more information on Ring's Limited Warranty and Theft Protection Plan.

What is Ring's refund policy?
You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What if someone steals my Ring Solar Charger?
If stolen, we will replace it for free. 

Click here for more information on Ring's theft policy.

I tried to recharge my battery on a very cold or hot day and the battery wouldn't recharge. What's going on?
If the battery is too hot or too cold, on-board software will keep it from charging in order to avoid damaging the battery. Bring the battery inside and allow it to change to room temperature before trying to recharge the battery.

Where should I install my Ring Solar Charger?
The included mounting equipment makes the Ring Solar Charger easy to install almost anywhere, but the best place to install it is in a location that receives several hours of direct sunlight per day.

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