Ring Protect Basic Plan Information (Australia/New Zealand)

The Ring Protect Basic Plan is an optional plan that covers monitoring and video recording services for Ring devices.

With Ring Protect Basic you'll be able to save Ring videos for a reasonable price. This lets you check out alerts at your convenience even if you miss one and makes sure that your home is always protected.

Note: A Ring device is required to use Ring recording services.

How do I subscribe to the Ring Protect Plan?


New Zealand

What are the features of the Ring Protect Plan?

The following chart lists the features that come with The Ring Protect Basic Plan:

  Protect Basic Plan Free
Coverage One Ring doorbell or security camera  
Video Recording Access recorded videos of every Ring, motion and live view event for up to 60 days. No 
Review, share and save Ring videos Yes No
Ring Alarm professional monitoring No No
Exclusive discounts at Ring.com No No
Warranty Standard 1-Year Warranty Standard 1-Year Warranty
Long-term contract None, cancel anytime None

How long can I access recorded videos under the Ring Protect Basic Plan?

Your Ring videos are stored in the cloud for up to 60 days.

To keep important videos beyond that time, download them to your PC or mobile device. You may do this from the Ring application or by going here.

Do I have to subscribe to the Ring Protect Basic Plan?

No. The Ring Protect Plan subscription is completely optional. If you do not have the Ring Protect Plan at all, you will still be able to view the camera live, as well as receive notifications for events. You will not be able to access recorded videos without a Ring Protect Plan.

Is there a free trial for the Ring Protect Basic Plan?

Yes! Your 30-day trial subscription begins as soon as you activate your new Ring product.

Note: Other retailers may offer promotions that extend the 30-day trial.

Does the Ring Protect Basic Plan require any contracts or long-term commitments?

No. You can choose to cancel your subscription at any time.

Do I have to pay for extra tablets, phones, or computers connected to a Ring device?

No. You can connect as many phones or tablets as you wish to a single Ring device.

What will happen to my recordings if I don't subscribe?

If you do not subscribe to a Ring Protect Plan by the end of the trial, all recorded videos will be erased and new events will not be stored, You can still receive Ring and Motion alerts to your mobile device, as well as view Live View on demand on your Ring products without a subscription.

If I don’t sign up for Ring Protect Plan, will I still get alerts?

Yes. You'll still get real-time alerts when visitors ring your doorbell or trigger the motion sensors or if one of your alarm sensors is triggered.

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