Label Misprint on Ring Video Doorbell 3 Plus Units

Recent purchasers of Ring Video Doorbell 3 Plus units may notice that the small label on the back of their device or certain parts of the interior box will say “Ring Video Doorbell 3” and become concerned that they have received the wrong unit. This was due to a packaging error when the units were being manufactured. Please rest assured that as long as the sleeve over your box says “Ring Video Doorbell 3 Plus,” the unit is a Ring Video Doorbell 3 Plus.


Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum.

Was this article helpful?




Send Feedback