Ring devices make use of motion detection technology that activates when movement is detected within a certain distance of your Ring device. Once motion is detected, you will by default receive a notification in your Ring app, and your device will start recording.
Advanced Motion Detection
All Ring devices make use of Advanced Motion Detection, which includes ‘People Only Mode’ for Ring Protect subscribers. This feature differentiates between people and other objects or animals. This way, your device should only notify you of motion if a person is detected in range of your device, and you will receive less unwanted notifications, such as when a car drives past, or a pet comes in range of your device.
In battery devices, you can also reduce the amount of unwanted notifications from the Ring app by enabling the Motion Verification feature. Find out more about Motion Verification here.
Motion zones in the Ring App
Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside of that area. By selecting ‘Motion Zones’ to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want, as well as reduce the number of unnecessary motion alerts (such as cars driving by).
There are two types of motion zone features, based on whether your Ring device is battery-powered or wired, namely adjustable and customizable motion zones.
Adjustable motion zones (for battery-powered devices):
This feature is enabled in all battery-powered Ring devices, and uses passive infrared (PIR) sensors to detect motion. By enabling you to adjust the sensitivity of your existing motion sensors, you can receive only the alerts that you care about most.
Adjustable motion zones work by identifying visitors based on a change in temperature, and sending a signal to your smart device when it detects one. You can control the sensors' range and sensitivity using the controls in the Ring app. It is also optimized for low-power operations to save on battery power.
Each sensor detects across a bit more than a third of the total coverage area, as can be seen in the image below:
The following devices come equipped with Adjustable Motion Zones:
- Ring Video Doorbell
- Ring Video Doorbell 2
- Ring Video Doorbell 3 and 3 Plus
- Ring Door View Cam
- Ring Stick Up Cam Battery and Plug-In
- Ring Spotlight Cam Battery
Customizable motion zones (for wired devices)
Customizable motion zones are featured in all of Ring's AC-powered products, which allow for a fuller feature set and greater degree of customization.
This system’s customization options let you draw up to three areas in the camera’s view to detect motion in. These "motion zones" allow you to define a specific area that you want your Ring to cover, while ignoring everything outside that area.
By drawing your motion zones to exclude high-frequency areas such as public paths and roads, you can reduce the number of "false positive" motion notifications (such as cars driving by) and greatly increase the effectiveness of your Ring device.
The image below depicts how custom ranges of motion detection can be drawn and selected.
The following devices come equipped with Customizable Motion Zones:
- Video Doorbell Elite
- Video Doorbell Pro
- Stick Up Cam Wired
- Stick Up Cam Elite
- Indoor Cam
- Floodlight Cam
- Spotlight Cam Wired
My motion zones are active, but I am not receiving any alerts. What do I do?
If you are not receiving notifications for your motion alerts, try the steps below:
- Verify that your camera is picking up motion.
- Review the ‘Event History’ on the dashboard to ensure that there is a record for motions that took place during that time.
- If there is no record, your Ring device didn’t capture an event during that time.
- Double-check motion settings using the above guide and ensure your motion zones are correctly set and optimized.
- Verify there is no motion schedule enabled during the time of the event.
- You will see a clock icon next to your Ring device on the dashboard of the Ring app if there is an active Motion Schedule set to the current time.
If neither of those work, then it is likely a setting on your mobile device. Check out this guide, depending on the type of device you have:
I keep receiving false notification from my Ring device when nothing is there. What can I do?
- Check your motion zones to see if there is anything that can trigger a motion.
- Is your Ring device’s motion zone covering a busy street or sidewalk? You may need to lower the zone to exclude the street or sidewalk.
- For battery devices, turn on Motion Verification and People Only Mode, and reduce your device’s motion sensitivity.
- For wired devices, adjust your motion sensitivity down to People Only Mode.