Welcome to Your New Ring Video Doorbell (2020 release)

Congratulations on your new Ring Video Doorbell (2020 release)!
You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell in the Ring app, and need help, click here.

Run a Video Quality Test
The video below will give you information on how to test your video quality both near your router and outside at the install location. This will help you identify any possible issues related to Internet speed, or wifi signal strength.


Add Some Shared Users 

If you have friends or family members you'd like to have access to your Ring Doorbell, you can add them as a "Shared User."

Click here for more info on Shared Users.

Customize Your Motion Settings


Adjust your Motion Settings to your specific requirements by selecting the Motion Settings option.

Click here for more info on Motion Settings.

Change Your Notification Settings


Toggle alerts for Ring or Motion events on or off on this screen. You can also check the battery level of your Ring Doorbell in this section (even if your Ring Doorbell is wired, it still relies on the battery).

Click here for more info on hardwired vs. battery powered operation.

Click here for more info on notification settings, including what to do if you're not receiving notifications.

Welcome to Ring, Neighbor!

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum.

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