Ring's X Line Product Information

The X Line of products consist of bundles of existing Ring devices and services designed with the professional installer in mind. Each bundle is built around a Ring doorbell or security camera and includes a Ring Protect Lifetime Basic Plan along with a three-year limited warranty.

This article will detail what Ring’s X Line bundles are and what’s contained in them:

Where are X Line bundles available?

X Line bundles are available in the United States, not including territories.

What bundles are included in the X Line? 

  • Video Doorbell Pro X
  • Video Doorbell Elite X
  • Video Doorbell Elite X with Access Controller Pro Cellular
  • Video Doorbell (2nd generation) X
  • Stick Up Cam Elite X
  • Spotlight Cam Wired X
  • Spotlight Cam Mount X
  • Floodlight Cam X

What is the Ring Protect Lifetime Basic Plan?

The Ring Protect Lifetime Basic Plan provides all the benefits of the Ring Protect Basic Plan, including video saving and sharing, for any Ring doorbell or security camera sold in an X Line package. The Ring Lifetime Protect Basic Plan is specific to your individual device and only covers its useful lifetime. If you replace your device under a warranty claim, your plan will transfer over to the replacement device for its useful lifetime. There is no monthly or annual recurring subscription payment.

Can I purchase an X Line bundle and upgrade the Ring Protect Lifetime Basic Plan on the device to a Ring Protect Plus Plan?

Yes. Doing so, however, will place you in a  Ring Protect Plus Plan with a monthly or annual recurring payment. If you cancel the new Ring Protect Plus Plan, your device will revert to a Ring Lifetime Protect Basic Plan. 

Click here to learn more about the Ring Protect Lifetime Basic Plan.

I already have a Ring Protect Plus Plan for another Ring device. Can I extend that coverage to a device from an X Line bundle?

Yes. There will be no change in the coverage of Ring Protect Plus for the existing device nor will there be an additional cost for covering the new X Line device with a Ring Protect Plus Plan if the new X Line device is set up at the same location as the existing device.  

If you cancel the Ring Protect Plus Plan, your X Line bundle’s device will revert to a Ring Protect Lifetime Basic Plan.

Where can I purchase X Line bundles?

For installers looking to offer the X Line, please contact your local distributor, or connect with Wave Electronics or ADI Global Distribution. 

To learn more, please email prochannel@ring.com.

Can I purchase X Line bundles on Ring.com?

No. X Line bundles are not available on ring.com.

Can I purchase X Line bundles on Amazon.com?

Yes. X Line bundles are available on Amazon.com.

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