The Ring Video Doorbell 3 Plus is the next generation of Ring Video Doorbells. In addition to new video features such as Near Zone functionality, and the Pre-Roll feature, the Video Doorbell 3 Plus boasts dual-band 2.4 GHz and 5 GHz wifi connectivity, improved energy efficiency, better screw strength and advanced motion detection.
This article will cover commonly asked questions about the Ring Video Doorbell 3 Plus.
What is the Ring Video Doorbell 3 Plus?
The Ring Video Doorbell 3 Plus is the next generation of Ring Video Doorbells and the start of enhanced security around your entire property. With Ring Video Doorbell 3 Plus, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere.
See who’s at your door, prevent crime and protect your home – all from your phone, tablet or PC.
What are the features of Ring Video Doorbell 3 Plus?
- 1080p HD Video
- Advanced Motion Detection
- Adjustable Motion Zones*
- Live View
- 2.4 GHz and 5 GHz dual-band connectivity
- Near motion zone motion capability
- Easily removable face plate
- Improved screw strength
- 1-year warranty on parts, lifetime theft protection
- Works with iOS and Android
- Wifi Connected
- Available in two fashionable finishes (included in the box)
- Does not require connection to a wired doorbell.
*Ring is always working toward improving your home security experience. Beginning October 2020, we’ve begun releasing a new feature for battery-powered devices called Customizable
Motion Zones. Customizable Motion Zones have been a standard feature on wired Ring devices for some time, but they will soon be an option for Ring neighbors using battery-powered devices.
What's the difference between the Ring Video Doorbell 3 Plus and previous generations of video doorbell?
The Ring Video Doorbell 3 Plus has all the same great features of the Ring Video Doorbell and Ring Video Doorbell 2. The difference is it adds a number of new features on top of them. These include:
- Dual band wifi that work on both 2.4 GHz and 5 GHz networks.
- 1080p HD video with night vision.
- Two-way talk with noise cancellation.
- Privacy zones.
- Pre-Roll enabled.
What is Pre-Roll?
The Pre-Roll feature enables you to view more complete motion events with your Ring Video Doorbell 3 Plus. A Ring Video Doorbell Plus 3 with Pre-Roll will capture motion four seconds before a motion event is triggered. After these critical seconds of activity are recorded they will be attached to the event clip. If you are subscribed to a Ring Protect plan you will get a video of the event allowing you to have a better look at what's happening outside your door.
Do I need to replace my Ring Video Doorbell or Ring Video Doorbell 2 with the Ring Video Doorbell 3 Plus?
No. The original Ring Video Doorbell and Ring Video Doorbell 2 will continue to work as normal and will continue to be supported by Ring.
Does the Ring Video Doorbell 3 Plus work with other Ring devices?
Yes. The Ring Video Doorbell 3 Plus works with any other device created by Ring and can perform all the functions expected of a video doorbell in a security system.
Does the Ring Video Doorbell 3 Plus work with Alexa?
Yes. The Ring Video Doorbell 3 Plus is completely compatible with Echo devices.
What comes in the box?
- Ring Video Doorbell 3 Plus
- Quick-Release Rechargeable Battery Pack
- Satin nickel and Venetian bronze faceplates
- Installation hardware and tools
- Wedge and corner pieces
- USB charging cable
- Mounting bracket
- User manual & quick-start guide
- Security Sticker
What are the specs of the Ring Video Doorbell 3?
|Ring Video Doorbell 3 Plus|
|Camera Resolution||1080p HD|
|Field of View||160 degrees horizontal|
|Connectivity||2.4GHz or 5GHz Wireless 802.11 B/G/N|
|Connection Speed||High Speed Internet|
|Audio Specs||Two way audio with noise cancellation|
|System Requirements||iOS 9.3x or later, Android 5.0 or later|
|Size||5.1 in. x 2.4 in. x 1.1 in. (128 mm x 62 mm x 28 mm)|
Rechargable, Quick release battery pack
Can be hardwired to an existing doorbell system or transformer with 8-24 VAC, 40VA max, 50/60Hz for continuous charging.
Compatibility & Usage
Is the Ring Video Doorbell 3 usable with the mounting brackets, solar mounts, charging cables, and wedge/corner pieces from earlier generations of the Ring Video Doorbell?
The Video Doorbell 3 Plus is usable with earlier Video Doorbell’s charging cables. Mounting brackets and wedge/corner pieces are not backwards compatible but new versions will be provided in the Video Doorbell 3 box. Solar mounts are not optimized for the Video Doorbell 3 Plus.
Is the Ring Video Doorbell 3 Plus water resistant?
Yes. The Ring Video Doorbell 3 Plus is water resistant and has a rating of IPX5.
Can the Ring Video Doorbell 3 Plus withstand hot or cold temperatures?
The Ring Video Doorbell 3 Plus is rated for temperatures ranging from -5 degrees F to 120 degrees F.
What Wifi networks is Ring Video Doorbell 3 Plus compatible with?
Ring Video Doorbell 3 Plus is compatible with b/g/n Wifi networks operating on 2.4 GHz or 5.0 GHz frequencies.
What is the recommended Internet speed for Ring Video Doorbell 3 Plus?
High Speed Internet. The Ring Video Doorbell 3 Plus requires a minimum speed of 2 Mbps upload and download at the mounting location of the Ring device.
Data Usage and Recording Plans
Does the Ring Video Doorbell 3 Plus use cellular data all the time or just when it's activated?
Ring Video Doorbell 3 Plus will only use cellular data when it’s activated by an event, recording an event, or when you access Live View via the Ring app. If the Video Doorbell 3 doesn’t detect motion or isn’t activated with the app, it won’t use your data.
Does the Ring Video Doorbell 3 Plus keep footage for later review?
It can, however, this requires a subscription to Ring Protect Plan, an optional service that allows you to view, save, and share video.
I have an unusually shaped front yard. How do I aim Ring Video Doorbell 3 Plus in a direction other than straight ahead?
The Ring Video Doorbell 3 Plus can be adjusted to point in directions other than straight forward through the use of a wedge or corner-piece.
Purchases, Refunds, and Warranties
Where can I order Ring Video Doorbell 3 Plus?
The Ring Video Doorbell 3 Plus is available on Ring.com and at many fine retailers.
Does the Ring Video Doorbell 3 Plus have a warranty?
Yes, a 1-year parts and lifetime theft protection warranty.
What is Ring's refund policy?
You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.
What if someone steals my Ring Video Doorbell 3 Plus?
If stolen, we will replace it for free. Simply fulfill the reporting requirements, and we’ll ship you a replacement Ring Video Doorbell 3 Plus.