Ring Video Doorbell 3 Plus Information

The Ring Video Doorbell 3 Plus is the next generation of Ring Video Doorbells. In addition to new video features such as Near Zone functionality, and the Pre-Roll feature, the Video Doorbell 3 Plus boasts dual-band 2.4 GHz and 5 GHz wifi connectivity, improved energy efficiency, better screw strength and advanced motion detection.

This article will cover commonly asked questions about the Ring Video Doorbell 3 Plus. 

What is the Ring Video Doorbell 3 Plus? 
The Ring Video Doorbell 3 Plus is the next generation of Ring Video Doorbells and the start of enhanced security around your entire property. With Ring Video Doorbell 3 Plus, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere.

See who’s at your door, prevent crime and protect your home – all from your phone, tablet or PC.

What are the features of Ring Video Doorbell 3 Plus?

  • 1080p HD Video
  • Advanced Motion Detection
  • Adjustable Motion Zones*
  • Pre-Roll
  • Live View
  • 2.4 GHz and 5 GHz dual-band connectivity
  • Near motion zone motion capability
  • Easily removable face plate
  • Improved screw strength
  • 1-year warranty on parts, lifetime theft protection
  • Works with iOS and Android
  • Wifi Connected
  • Available in two fashionable finishes (included in the box)
  • Does not require connection to a wired doorbell.

*Ring is always working toward improving your home security experience. Beginning October 2020, we’ve begun releasing a new feature for battery-powered devices called Customizable 

Motion Zones. Customizable Motion Zones have been a standard feature on wired Ring devices for some time, but they will soon be an option for Ring neighbors using battery-powered devices.

To find out more about Customizable Motion Zones for Ring battery-powered devices, click here.

What's the difference between the Ring Video Doorbell 3 Plus and previous generations of video doorbell? 
The Ring Video Doorbell 3 Plus has all the same great features of the Ring Video Doorbell and Ring Video Doorbell 2. The difference is it adds a number of new features on top of them. These include: 

  • Dual band wifi that work on both 2.4 GHz and 5 GHz networks.
  • 1080p HD video with night vision.
  • Two-way talk with noise cancellation.
  • Privacy zones.
  • Pre-Roll enabled.

Click here to learn more about Motion Zone functions.

What is Pre-Roll?
The Pre-Roll feature enables you to view more complete motion events with your Ring Video Doorbell 3 Plus. A Ring Video Doorbell Plus 3 with Pre-Roll will capture motion four seconds before a motion event is triggered. After these critical seconds of activity are recorded they will be attached to the event clip. If you are subscribed to a Ring Protect plan you will get a video of the event allowing you to have a better look at what's happening outside your door.

Click here to learn more about Pre-Roll.

Do I need to replace my Ring Video Doorbell or Ring Video Doorbell 2 with the Ring Video Doorbell 3 Plus?
No. The original Ring Video Doorbell and Ring Video Doorbell 2 will continue to work as normal and will continue to be supported by Ring. 

Does the Ring Video Doorbell 3 Plus work with other Ring devices?
Yes. The Ring Video Doorbell 3 Plus works with any other device created by Ring and can perform all the functions expected of a video doorbell in a security system.

Does the Ring Video Doorbell 3 Plus work with Alexa?
Yes. The Ring Video Doorbell 3 Plus is completely compatible with Echo devices.

Click here to learn more about using Ring devices with Alexa. 

Product Specs

What comes in the box?

  • Ring Video Doorbell 3 Plus
  • Quick-Release Rechargeable Battery Pack
  • Satin Nickel faceplate
  • Installation hardware and tools
  • USB charging cable
  • Mounting bracket
  • User manual & quick-start guide
  • Security Sticker

What are the specs of the Ring Video Doorbell 3?

  Ring Video Doorbell 3 Plus
Camera Resolution 1080p HD
Field of View 160 degrees horizontal
Connectivity 2.4GHz or 5GHz Wireless 802.11 B/G/N
Connection Speed High Speed Internet
Audio Specs Two way audio with noise cancellation
System Requirements iOS 9.3x or later, Android 5.0 or later
Size 5.1 in. x 2.4 in. x 1.1 in. (128 mm x 62 mm x 28 mm)
Power Supply

Rechargable, Quick release battery pack


Can be hardwired to an existing doorbell system or transformer with 8-24 VAC, 40VA max, 50/60Hz for continuous charging.

 

Compatibility & Usage

Is the Ring Video Doorbell 3 usable with the mounting brackets, solar mounts, charging cables, and wedge/corner pieces from earlier generations of the Ring Video Doorbell?
The Video Doorbell 3 Plus is usable with earlier Video Doorbell’s charging cables. Mounting brackets and wedge/corner pieces are not backwards compatible but new versions will be provided in the Video Doorbell 3 box. Solar mounts are not optimized for the Video Doorbell 3 Plus.

Is the Ring Video Doorbell 3 Plus weather resistant?
Yes. The Ring Video Doorbell 3 Plus is weather resistant.

Can the Ring Video Doorbell 3 Plus withstand hot or cold temperatures?
The Ring Video Doorbell 3 Plus is rated for temperatures ranging from -5 degrees F to 120 degrees F.

Internet Requirements 

What Wifi networks is Ring Video Doorbell 3 Plus compatible with?
Ring Video Doorbell 3 Plus is compatible with b/g/n Wifi networks operating on 2.4 GHz or 5.0 GHz frequencies.

What is the recommended Internet speed for Ring Video Doorbell 3 Plus?
High Speed Internet. The Ring Video Doorbell 3 Plus requires a minimum speed of 2 Mbps upload and download at the mounting location of the Ring device.

Data Usage and Recording Plans

Does the Ring Video Doorbell 3 Plus use cellular data  all the time or just when it's activated?
Ring Video Doorbell 3 Plus will only use cellular data when it’s activated by an event, recording an event, or when you access Live View via the Ring app. If the Video Doorbell 3 doesn’t detect motion or isn’t activated with the app, it won’t use your data.

Does the Ring Video Doorbell 3 Plus keep footage for later review?
It can, however, this requires a subscription to Ring Protect Plan, an optional service that allows you to view, save, and share video.

Click here for more information about the Ring Protect Plan.

Installation

I have an unusually shaped front yard. How do I aim Ring Video Doorbell 3 Plus in a direction other than straight ahead?
The Ring Video Doorbell 3 Plus can be adjusted to point in directions other than straight forward through the use of a wedge or corner-piece. 

Click here to learn more about wedge pieces.

Purchases, Refunds, and Warranties

Where can I order Ring Video Doorbell 3 Plus?
The Ring Video Doorbell 3 Plus is available on Ring.com and at many fine retailers.

Does the Ring Video Doorbell 3 Plus have a warranty?
Yes, a 1-year parts and lifetime theft protection warranty.

Click here for more information on Ring's Limited Warranty and Theft Protection Plan.

What is Ring's refund policy?
You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What if someone steals my Ring Video Doorbell 3 Plus?
If stolen, we will replace it for free. Simply fulfill the reporting requirements, and we’ll ship you a replacement Ring Video Doorbell 3 Plus.

Click here for more information on Ring's theft and replacement policy. 

 

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