Ring Chime Pro (2nd Generation) Information

The Ring Chime Pro (2nd Generation) is an updated version of the classic Ring Chime Pro wifi extender. In addition to a stylish new design with a built-in nightlight, the second generation Ring Chime Pro boasts dual-band 2.4 GHz and 5 GHz wifi connectivity and guided feedback during setup that helps you find the best location for your Chime Pro.

This article will cover commonly asked questions about the Chime Pro. 

What is Ring Chime Pro (2nd Generation)?

The Ring Chime Pro (2nd Generation) is an updated version of the classic Ring Chime Pro wifi extender. Like the original Chime Pro, the second generation Chime Pro extends wifi coverage throughout your house specifically for Ring devices. Simply plug it into a wall socket, connect it through the Ring app, and you'll be able to extend your wifi signal and get real-time Ring device notifications anywhere in your home, even if you're not near your phone.

Click here to learn more about making wifi work for you. 

What's the difference between this Chime Pro and the previous generation Chime Pro?

As an updated version of the Chime Pro, the second generation Chime Pro still acts as a wifi extender but now has dual-band connectivity that allows you to connect to both 2.4 GHz and 5 GHz networks. 

Other updated features include: 

  • A sleek new look that meshes well with any decor. 
  • A built-in nightlight. 
  • Guided feedback during setup that helps you place your Chime Pro.

What's the difference between the Chime Pro (2nd Generation) and the Chime (2nd Generation)?

The second generation Chime is a more economical alternative wifi extender to the Chime Pro. It doesn't have the built-in nightlight, guided feedback, and only connects to a 2.4 GHz wifi network. 

Click here to learn more about the Ring Chime (2nd Generation).

What's the difference between Chime Pro (2nd Generation) and a mesh network like eero?

A Chime Pro is a great solution if you want to expand and improve coverage only to your Ring devices. Generally, a single Chime Pro can improve connectivity to your Ring devices in a typical two to three bedroom home or if your devices are located close together. For larger homes with devices located farther apart, you may need to consider purchasing additional Chime Pro devices to improve connectivity for all your Ring devices.

Where can I get a Ring Chime Pro (2nd Generation)?

Click here to order your Ring Chime Pro at Ring.com.

Product Specs

What comes in the box?

Ring Chime Pro (2nd Generation)

  • Ring Chime Pro Unit
  • Quick-start guide

What are the specs of the Chime Pro?

  Ring Chime Pro (2nd Generation)
Connectivity 2.4GHz or 5GHz Wireless 802.11 B/G/N dual band wifi
Connection Speed High speed internet is recommended for optimal performance
System Requirements iOS 9.3x or later, Android 5.0 or later
Size

4.06 in. x 2.72 in x 1.00 in (103mm x 69mm x 29mm)

Power Supply Standard power outlet

Usage

How does Ring Chime Pro (2nd Generation) work?

When plugged into a standard wall socket, the Ring Chime Pro extends the reach of your router's wifi network, extending it out to wherever you have placed a Ring device. The Chime Pro also produces an audio signal whenever you receive an alert from a Ring device. 

Will Ring Chime Pro (2nd Generation) flash when triggered?

No. Ring Chime Pro does not flash when triggered.

Can you choose a different chime sound or set your own chime sound?

Yes. Click here to learn more about using different chime tones for the Ring Chime Pro.

Can you change the volume of the chime? Can you turn the Chime Pro off?

Yes. You can change the volume of your Ring Chime Pro unit and configure which device will trigger your Chime Pro. If you do not want to trigger your Chime Pro, it's easy to turn off the connection from the Device Settings in your app. You can also use the Do Not Disturb function to temporarily disable notifications.

Is the Ring Chime Pro (2nd Generation) compatible with all Ring Video Doorbells and Security Cameras?

Yes, the second generation Ring Chime Pro will work with any Ring video doorbell or security camera product. 

Installation

Should I set up my Ring device or the Ring Chime Pro (2nd Generation) first?

We recommend setting up your Ring Chime Pro first, then setting up the Ring device (video doorbell or security camera). After the device and the Chime Pro are active and on the wifi network, use the Ring app to associate the Ring Chime Pro with the Ring device. 

How do you set up Ring Chime Pro (2nd Generation)?

Simply plug your Ring Chime Pro into a wall socket and follow the guided instructions in your Ring app. 

Can I connect multiple Chime Pros to one device or multiple devices to one Chime Pro?

Yes. Ring Chime Pro connects to 802.11 a/ b/g/n/ac 2.4 GHz or 5 GHz wifi and can be paired to your other Ring devices. You can also pair multiple Ring Chime Pro units to one Ring video doorbell or security camera. Once connected, your Ring Chime Pro will work anywhere it has a wifi connection.

Purchases, Refunds, and Warranties

Where can I order Ring Chime Pro?

The Ring Chime Pro is available on Ring.com and at many fine retailers.

Does Chime Pro have a warranty?

Yes, a 1-year parts warranty.

Click here for more information on Ring's Limited Warranty Plan.

What is Ring's refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

 

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