Setting Your Neighborhood Notifications

I only want to view posts in my feed for the area close to my house. Can I do that?

Yes. You can customize the size of your location to only see posts in the feed that are relevant to you. 

From the Neighbors app:

  1. Tap on ≡ on the top left of the app.
  2. Tap on Neighborhood Area.
  3. Drag the points on the map to create a custom shaped area or drag the slider to make your area larger or smaller.

From the Ring app:

  1. Tap on ≡ on the top left of the screen.
  2. Tap Neighbors.
  3. Tap on Settings gear icon on the top right of the screen.
  4. Tap on Neighbors Settings.
  5. Tap on Neighborhood Area.
  6. Drag the points on the map to create a custom shaped area or drag the slider to make your area larger or smaller.

If you want to disable notifications from the Neighbors app in your Ring app, click here to learn how. 

I receive too many alerts. Can I customize which ones I want to receive?

Yes. You can customize the alerts that you receive in two ways.

Option 1: Adjusting the alert area – this changes the size of the area for which you will receive alerts. To adjust this:

  1.     Enter Settings.
  2.     Tap on Alert Area.
  3.     Drag the slider to make the alert area larger or smaller.

Option 2: Adjusting your alert preferences – this enables you to schedule when you will receive alerts and also customize which types of posts send push notifications. To adjust this:

  1.     Enter Settings.
  2.     Tap on Alert Preferences.

Here you can schedule or disable alerts/push notifications. Tapping on Alert Types allows you to select which types of posts send alerts/push notifications.

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum.