Using Your Snapshot Capture Feature

This article will explain how to use the Snapshot Capture feature.

Note: Snapshot Capture is a feature from the Event History Timeline, which is a Ring mobile app-exclusive feature. You will be unable to view your Snapshots from the Ring website or Ring desktop app. 

How do I activate Snapshot Capture?
To enable the Snapshot Capture feature, follow these instructions:

  • Open your Ring App.
  • Tap the three-lined icon on the upper-left hand corner of the app to open the side menu.
  • Tap Devices.
  • Tap the desired device.
  • Tap Device Settings.
  • Tap Snapshot Capture.
    • Activate the Snapshot Capture feature with the toggle button.
    • Activate a Snapshot Frequency time.
  • Tap Save in the upper right.

How do I view snapshots?
To view a snapshot, follow these instructions:

  • Open your Ring App.
  • Tap the device whose snapshots you wish to view.
  • Tap Live View.
  • Scroll to the left to see previous snapshots.

How do I delete snapshots?
To delete a snapshot, follow these instructions:

  • Open your Ring app.
  • Tap the three lines on the top left of the Dashboard.
  • Tap Devices.
  • Select the device whose snapshots you wish to delete.
  • Review the Event Timeline.
  • Place the playhead on top of the section you want deleted.
  • Tap More Actions (three dots).
  • Tap Delete.
  • Tap Confirm.

How do I download snapshots?
To download a snapshot, follow these instructions:

  • Open your Ring App.
  • On your Dashboard screen, tap one a snapshot from the device on which you want to view your snapshots.
  • Tap Devices.
  • Scroll to the left to see the various snapshots.
  • Place the playhead (vertical play line indicator) is on the section that you want to download
    • Tap Share on the bottom left
    • You'll have the option to share to social media sites or download.
  • Tap the gray Download icon on the bottom right.

How do I change the frequency of snapshots taken with Snapshot Capture?
To change the frequency of snapshots captured, follow these instructions:

  • Open your Ring App.
  • Tap the three-lines on the top left of the Dashboard.
  • Tap Devices.
  • Tap the desired device you want to change.
  • Tap Device Settings.
  • Tap Snapshot Capture.
  • Select the frequency with which snapshots will be taken.
  • Tap Save

Note: Increasing the snapshot frequency on a battery-operated device will reduce battery life.

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