Using Your Snapshot Capture Feature

Home security is a 24-hour a day, seven day-a-week business. By using the snapshot capture feature (only available when subscribed to a Ring Protect Plan) with your Ring devices, you can get a good overview of what’s happening around your home between notifications and motion alerts. 

This article will explain how to use the Snapshot Capture feature. 

Click here for more information on the Snapshot Capture feature.

Jump to an answer

How do I activate Snapshot Capture?
How do I view snapshots?
How do I delete snapshots?
How do I download snapshots?
How do take a single snapshot?
How do I change the frequency of snapshots taken with Snapshot Capture?
What Ring devices have the snapshot capture frequency feature?

How do I activate Snapshot Capture?
To activate the Snapshot Capture feature, follow these instructions:

  • Open your Ring App.
  • Tap the three-lined icon on the upper-left hand corner of the app to open the side menu.
  • Tap Devices.
  • Tap the desired device.
  • Tap Device Settings.
  • Tap Video Settings.
  • Tap the Snapshot Capture toggle.

How do I view snapshots?
To view a snapshot, follow these instructions:

  •  Open your Ring App.
  • Tap the device whose snapshots you wish to view.
  • Review the Timeline.
  • Snapshots can be moved through by scrolling through the ruler in between the events.

How do I delete snapshots?
To delete a snapshot, follow these instructions:

  • Open your Ring App.
  • Tap the device whose snapshots you wish to delete.
  • Review the Timeline.
  • Place the playhead on top of the section you want deleted.
  • Tap More Actions (triple-dot button).
  • Tap Delete.
  • Tap Confirm.

How do I download snapshots?
To download a snapshot, follow these instructions:

  •  Open your Ring App.
  • Tap the device whose snapshots you wish to download.
  • Review the Timeline
  • Place the playhead on top of the section you want deleted
  • Tap Share.
  • Tap Confirm.

How do I take a single snapshot?
To download a snapshot, follow these instructions:

  •  Open your Ring App.
  • Tap the device whose snapshots you wish to download.
  • Review the Timeline
  • Place the playhead on top of the section you want deleted
  • Tap More Actions (triple-dot button).
  • Tap Snapshot.

How do I change the frequency of snapshots taken with Snapshot Capture?

To change the frequency of snapshots captured, follow these instructions:

  • Open your Ring App.
  • Tap the three-lined icon in the upper-left hand corner of the app to open the side menu.
  • Tap Devices.
  • Tap the desired device.
  • Tap Device Settings.
  • Tap Video Settings.
  • Tap Snapshot Capture.
  • Select the frequency with which snapshots will be taken.

Note: Increasing the snapshot frequency on a battery-operated device will reduce battery life.

What Ring devices have the snapshot capture frequency feature?

This feature will be available to all devices that support Snapshot Capture.

Click here for more information about the Snapshot Capture feature.

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