Depending on the way your Indoor Cam (1st Gen or 2nd Gen) is placed—usually when it's mounted on the ceiling—you may find that Live View and videos are upside down. To fix this, simply adjust your camera's video orientation in the Ring app.
How to rotate video orientation in the Ring app
- Open the Ring app.
- Tap the menu (≡), then tap Devices.
- Select your Indoor Cam.
- Tap Device Settings.
- Tap Video Settings.
- Tap Rotate Video to toggle video orientation.
Remember, due to the change in camera view, you will need to set up your Customizable Motion Zones again.