Indoor Cam (2nd Gen) on a console table

Fixing Upside-Down Indoor Cam Videos

Depending on the way your Indoor Cam (1st Gen or 2nd Gen) is placed—usually when it's mounted on the ceiling—you may find that Live View and videos are upside-down or inverted. To fix this, simply adjust your camera's video orientation in the Ring app.

How to rotate video orientation in the Ring app

  1. Open the Ring app.
  2. Tap the
    menu
    (≡)
    , then tap
    Devices.
  3. Select your Indoor Cam.
  4. Tap
    Device Settings.
  5. Tap
    Video Settings.
  6. Tap
    Rotate Video
    to toggle video orientation.

Remember, due to the change in camera view, you will need to set up your Customizable Motion Zones again.

Last updated 2 weeks ago