Refining Your Motion Alert Notifications for People and Other Motions

In your Ring Motion Settings, you have the ability to refine your Motion Alert Notifications to distinguish between People and Other Motions using Smart Alerts with a Ring Protect subscription plan.  

The Smart Alerts option is in your Ring app.

  • Tap the three lines on the top left
  • Tap Motion Settings
  • Tap Smart Alerts
  • Tap Adjust Smart Alerts
  • On the next screen select the notification options that you want for Person and Other Motion
    • You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications
  • After you've adjusted your settings tap Done. 

This feature is available for Ring battery and externally powered / hardwired devices.

If it's not clear whether a motion event contains people, due to lighting, weather or other conditions, you may still see a motion alert in your Timeline. 

Battery Powered Devices 

  • Ring Video Doorbell
  • Ring Video Doorbell (2020 Release)
  • Ring Video Doorbell 2
  • Ring Video Doorbell 3
  • Ring Video Doorbell 3 Plus
  • Ring Video Doorbell 4 
  • Spotlight Cam Battery
  • Stick Up Cam Battery

If you need to know what Ring device you have, you can find out in the Ring app, using this link for step-by-step instructions. 

Hardwired Devices

Externally powered/ hardwired devices include:

  • Ring Video Doorbell Pro
  • Ring Video Doorbell Elite
  • Stick Up Cam Wired
  • Floodlight Cam
  • Floodlight Cam Wired Pro
  • Floodlight Cam Wired Plus
  • Spotlight Cam Wired
  • Spotlight Cam Mount

Note: If Person detection is enabled on an externally powered device, you may not be able to adjust the Motion Sensitivity Slider. 

 



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