Stick-up Cam Elite Information

What is the Ring Stick Up Cam Elite?

Ring Stick Up Cam Elite is a next-generation security camera that can be used both indoors and outdoors to bolster the security around your home. The Ring Stick Up Cam Elite features 1080p full HD resolution, night vision, two-way audio, HD video recording, and a wide viewing angle. It's also powered by a Power over Ethernet adapter that delivers consistent power and reliable video transmission. 

What's Power over Ethernet and why is it significant?

Power over Ethernet (PoE) is a protocol that transmits both data and power simultaneously to network devices, greatly reducing the cost of installation and maintenance. This allows the placement of devices such as the Ring Stick Up Cam Elite in areas without conventional power supplies. 

Click here to learn more about Power over Ethernet. 

Can I mount the Stick Up Cam Elite to the ceiling or an eave?

Yes. Be aware, however, that wherever you mount the Stick-up Cam Elite, you will have to run a Ethernet cable to that location.

Product Specs

What comes in the box?

Ring Stick Up Cam Elite

  • Ring Stick Up Cam Elite unit
  • Six-foot Ethernet cable
  • Power over Ethernet adapter
  • Integrated mounting base/stand with adjustable angle - can sit freestanding or mount to a wall or ceiling
  • Installation tools and hardware
  • User manual & quick-start guide
  • Security Sticker

What are the specs of the Ring Stick up Cam Elite?

  Ring Stick Up Cam Elite
Camera Resolution 1080p HD
Field of View 150 degrees horizontal, 85 degrees vertical
Battery Life/Charge Time Indefinite when using Power over Ethernet adapter.
Connectivity 2.4GHz or 5 GHz Wireless 802.11 B/G/N
Connection Speed Requires a minimum upload speed of 1Mbps, but 2 Mbps is recommended for optimal performance
Audio Specs 15mm H x 40mm W x 18mm D Speaker and one Omni Directional microphone
System Requirements iOS 9.3x or later, Android 5.0 or later
Size 2.36 in. x 2.36 in. x 3.82 in. (60 mm x 60 mm x 97 mm) (without stand)
Power Supply

Power over Ethernet with included PoE adapter.

Compatibility & Usage

Can I use the Ring Stick Up Cam Elite inside?

Yes. The Ring Stick Up Cam Elite is an indoor/outdoor camera, so it can be mounted anywhere, indoors or out. Be aware, however, that wherever the Stick-up Cam Elite is mounted, you will have to run an Ethernet cable to your PoE Adapter. 

Is the Ring Stick Up Cam Elite weatherproof?

Yes. The Stick Up Cam Elite is weather-resistant. It was designed to work at temperatures ranging from -5 to 120 degrees Fahrenheit (-20 to 48.5 degrees Celsius). The PoE Adapter, however, is not and should not be used outdoors.

Internet Requirements 

What Wi-Fi networks is Ring Stick Up Cam Elite compatible with?

Ring Stick Up Cam is compatible with b/g/n Wi-Fi networks operating on 2.4 GHz or 5 GHz frequencies.

What is the recommended Internet speed for Ring Stick Up Cam Elite?

Requires a minimum upload speed of 1Mbps, but 2Mbps is recommended for optimal performance.

Data Usage and Recording Plans

Does Stick Up Cam Elite use data all the time or just when it's activated?

Ring Stick Up Cam Elite will only use data when it’s activated by an event or when you access Live View via the Ring app. If Ring Stick Up Cam Elite doesn’t detect motion or isn’t activated with the app, it won’t use your data.

Does Stick Up Cam Elite keep footage for later review?

It can, however, this requires a subscription to Ring Protect Plan, an optional service that allows you to view, save, and share video.

Click here for more information about the Ring Protect Plan.

Installation

Where can I mount Ring Stick Up Cam Elite?

Ring Stick Up Cam Elite can be mounted anywhere indoors or out, it can sit on its own stand or be mounted to a wall or ceiling, but works best when approximately five to seven feet off the ground.

Note: The PoE Adapter is not weatherproof and should not be used outdoors

How do I aim Ring Stick Up Cam Elite?

The Ring Stick Up Cam can be adjusted to point in any direction to monitor areas around your home.

Purchases, Refunds, and Warranties

Where can I order Ring Stick Up Cam Elite?

The Ring Stick Up Cam Elite is available on Ring.com and at many fine retailers.

Does Ring Stick Up Cam Elite have a warranty?

Yes, a 1-year parts and labor and lifetime theft protection.

Click here for more information on Ring's Limited Warranty and Theft Protection Plan.

What is Ring's refund policy?

You have 30 days from the date you received your device(s) to request a full refund. You are responsible for covering the cost of return shipping.

What if someone steals my Ring Stick Up Cam Elite?

If stolen, we will replace it for free. Simply fulfill the reporting requirements and we’ll ship you a replacement Stick Up Cam Elite.

Click here for more information on Ring's theft and replacement policy. 

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