Opting In and Out of Sidewalk

Sidewalk is a shared network that helps devices work better. Sidewalk allows you to give and receive benefits, such as helping keep devices in your neighborhood running during internet outages and even helping to find lost pets. 

Becoming part of Sidewalk is completely voluntary and you can opt-out at any time. This article will answer commonly asked questions about this process.

How do I opt-out of Sidewalk?

In order to opt-out of Sidewalk, follow these instructions: 

  • Open your Ring App
  • Tap the three-lined icon in the upper left-hand corner of the screen.
  • Tap Control Center.
  • Tap Sidewalk.
  • Tap the Sidewalk slider button.
  • You will see a screen asking you to confirm that you want to disable Sidewalk. 
    • Confirm that you wish to disable Sidewalk. 

Repeat the above procedure to opt back in to Sidewalk.

Can I opt-in or opt-out of Sidewalk at any time?

Yes. You can update your Sidewalk settings from Sidewalk at any time by simply following the above instructions. 

Is there any charge if I choose to rejoin Sidewalk after opting out?

Joining Sidewalk is free and there are no monthly fees or other associated costs charged by Amazon  for your device to be Sidewalk-enabled.

If I opt-out of Sidewalk, is there any further communication between my Ring devices and those of my neighbors?

No. All of your Sidewalk Bridges will continue to have their original functionality even if you decide to disable Amazon Sidewalk. However, disabling means missing out on Sidewalk’s connectivity and location related benefits. You also will no longer contribute your internet bandwidth to support community extended coverage benefits such as locating pets and valuables with Sidewalk-enabled devices. 

Will opting out of Sidewalk disable my ability to use the Neighbors app?

No. If you choose not to join Sidewalk, that will have no effect on your ability to use Neighbors.



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