Turning the Amazon Sidewalk Feature On or Off

Learn how to adjust your Amazon Sidewalk feature setting online and in the Ring app.

What is Sidewalk?

Amazon Sidewalk is a shared network that helps Ring devices stay online even when your internet is out. Sidewalk defaults to enabled on Sidewalk compatible devices unless you have previously turned the setting off. You can turn Sidewalk off at any time.

Turning Sidewalk on or off in the Ring app

1. Open the Ring app.
2. Tap the top menu (☰).
3. Tap Control Center in the panel.
4. Scroll down and tap Amazon Sidewalk.
5. Tap the toggle button to turn on or off.
6. You will be asked to confirm your selection on the next screen.

Turning Sidewalk on or off in your Ring account

1. Log in to your Ring account at Ring.com.
2. When signed in, click the Dashboard home icon in the top navigation.
3. Click Account then Control Center.
4. On the left side panel, scroll down to Amazon Sidewalk.
5. Click the toggle button to turn on or off.
6. You will be asked to confirm your selection on the next screen.