Ring is aware that AdGuard, an ad-blocking app available on iOS and Android phones may cause your Ring app to spontaneously log out.
This happens because the AdGuard software needs to intercept the communication between a server and an app in order to remove the ads. Ring security protocols interpret this interference as a security breach and shut down the connection.
To fix this issue, follow these instructions:
- Open your AdGuard app.
- Tap Settings.
- Disable Ring.