AdGuard Causing the Ring App to Log Out

Ring is aware that AdGuard, an ad-blocking app available on iOS and Android phones may cause your Ring app to spontaneously log out.

This happens because the AdGuard software needs to intercept the communication between a server and an app in order to remove the ads. Ring security protocols interpret this interference as a security breach and shut down the connection.

To fix this issue, follow these instructions:

  • Open your AdGuard app.
  • Tap Settings.
  • Disable Ring.
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