Using privacy features in the Ring app

Use the Ring app's privacy tools to follow privacy laws and be respectful of people nearby. You can create Privacy Zones, which are areas that your camera won't show or record.

These zones will be blocked out when you watch live or recorded videos. You can make up to two Privacy Zones for each Ring device you have. If you don't want to record sound, you can also turn off Audio Streaming and Recording. This stops your videos from having any sound at all.

Create, edit, or delete Privacy Zones

To create, edit, or delete Privacy Zones, follow these steps in the Ring app:

1. Open the Ring app to the main dashboard.

2. Tap more (•••) on the camera you want to access.

3. Tap your device's Settings.

4. To add a zone, tap

   Add Privacy Zones

   .
   • Tap plus

     (+)

     to create a new zone.
   • Adjust the box to cover the designated area.
   • Tap

     Done

     .
   • Tap the

     (x)

     at the top left to close the screen.
5. To edit or delete a zone, tap

   Edit.
   • Tap

     Edit Privacy Zones

     .
   • To edit, click on the box, and adjust the edges to cover the designated area.
   • Tap

     Done

     .
   • To delete, select the zone you wish to remove.
   • Tap the trash can icon.
   • Tap

     Delete Zone.
   • Tap the

     (x)

     at the top left to close the screen.

Note: The Privacy Zone feature is NOT available for the Ring Pan-Tilt Indoor Cam, Stick Up Cam with Pan-Tilt Mount, Stick Up Cam (1st Gen) and Video Doorbell (1st Gen).

Tips for using Privacy Zones

• If your camera position moves, the Privacy Zone will change, no longer blocking the desired area.
• Motion can still be detected behind areas blocked by Privacy Zones, resulting in recordings. You can instead adjust motion settings to avoid detection in certain areas.
  Learn about adjusting Motion Zones.
• Blocked areas become permanent parts of a recording. Once recorded, you cannot remove or modify these areas from past recordings.

Turn Audio Streaming and Recording on and off

You can disable audio on your Ring device to prevent sound from being streamed or recorded in events. To turn Audio Streaming and Recording on or off, follow these steps in the ring app: Note: To turn Audio Streaming and Recording on and off, you must have a compatible Ring Home Plan subscription.

1. Open the Ring app to the main dashboard.

2. Tap the menu (☰).

3. Tap your device's Settings.

4. Tap the

   Device Settings

   tile.
5. Select

   Privacy Settings

   .
6. Tap the

   Audio Streaming and Recording

   toggle to turn it on or off.

Note: If you need to speak to a visitor during a Live View, tap Activate Once on a compatible Ring device to enable Two-Way Talk. When you end the session, Audio Streaming and Recording will remain off.