The original Ring app is powerful software that allows an enormous amount of control over your Ring devices. There are times, though, when you just need to respond to a motion alert or the ring of your Ring Doorbell and every second counts. Rapid Ring is a separate app designed to facilitate a speedy response.
This article will answer commonly asked questions concerning the Rapid Ring app.
What is the Rapid Ring App?
Rapid Ring is a "light" version of the classic Ring app with most of the features stripped out except for Ring device statuses and the ability to activate a Live View and respond to an event as quickly as possible. By using the Rapid Ring app instead of the original Ring app you'll be able to answer your notifications as quickly as possible.
Where is the Rapid Ring App available?
The Rapid Ring App is currently available only in the United States, Canada, Australia, and the UK. As it rolls out in other areas, we will inform our neighbors here and on Ring.com.
Does the Rapid Ring App replace the original Ring App?
No. Think of the Rapid Ring app as a companion to the Ring App. You'll continue to use your original Ring App for all of the powerful functions built into your Ring devices such as checking videos or tweaking settings. You'll use the Rapid Ring app to answer notifications as quickly as possible.
Will I be able to speak with people through the Live View the way I can with the original app?
Yes. All of the same communication functions that are in the original app are in the Ring Answer with the additional benefit of being able to get to those functions much faster.
Does this mean that Live View and other communication features are being removed from the original app?
No. If you're happy with the response time and performance of the original app, then by all means, keep using it! The Ring Answer is simply designed to allow people to reach certain functions faster.
Does the Rapid Ring cost anything?
No. Just like the original app, Rapid Ring is free.
Where can I download the Rapid Ring app?
To download the Rapid Ring app:
- On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices)
- Search for “Rapid Ring”
- Download and install the Rapid Ring app on your mobile device
Or visit ring.com/app on your mobile device.
Why am I no longer receiving notifications from the original Ring app when I turn on the notifications from the Rapid Ring app?
Toggling notifications for a device on the Rapid Ring app will toggle it off for that device on the original Ring app.