A homeowner pressing in a passcode on Ring Alarm Keypad inside their home.

Keypad Help & FAQs

Get help and troubleshooting steps for your Ring Alarm Keypad (1st Generation and 2nd Generation) using the links below.

Ring Alarm Keypad - Setup and use

Setting Entry and Exit Delays

Troubleshooting your Ring Alarm Keypad (1st Generation)

Troubleshooting your Ring Alarm Keypad (2nd Generation)

Updating the firmware on your Keypad (1st Generation)

Keypad (1st Generation) light patterns explained

Arming, disarming, and setting modes on your Ring Alarm

Bypassing devices

Understanding and setting up your devices in the Ring app

Adding Shared and Guest Users to your Ring Alarm

Giving Employees Shared User and Guest User access

Placing Contact Sensors and Motion Detectors

Preventing false alarms

Amazon Echo integration with Ring devices through Amazon Alexa

Arming and disarming your Alarm with Alexa

Last updated 3 months ago