If you have professional monitoring through a Ring Protect Plus plan, you can now choose to have your emergency contacts called whenever freezing temperatures or water is detected by your Flood & Freeze Sensor. When these events occur, your primary contact will receive an automated call from the monitoring center. If the primary contact doesn't answer the phone, the second emergency contact will receive an automated call.
To activate Professional Monitoring for your Flood & Freeze Sensor:
- From the dashboard, open the Menu.
- Tap Devices.
- Tap Security Devices.
- Select your Flood & Freeze Sensor.
- Tap the Monitoring Settings tile, and use the toggles to turn on and off the automated calls for both Flood and Freeze detection options.