Setting up your Lock or Unlock features in the Ring App is a very simple process. Scroll down for a step-by-step guide.
Before You Start
- If there is an update available for your Ring App, please update it before you begin. Remind any shared users to update their app too.
- Be sure you have set up an Alarm access code, and share the code access with any locks. This four--digit code will be the one you use on your smart lock to access the Unlock to Disarm feature.
Click here to learn more about Alarm Access codes.
Setting Up Unlock to Disarm
In order to set up the Unlock to Disarm feature do the following:
- In the Ring App, open the side menu by tapping the three-lined icon in the top left corner.
- Tap ‘Devices.’
- Tap ‘Alarm Base Station.’
- Select the lock you wish to turn on the feature for.
- Tap ‘Mode Settings.’
- Tap ‘Unlock to Disarm’ feature.
- If there is a pop-up, read it and tap ‘Got It’
- Tap ‘Save’ in the right-hand corner.
Test the new feature by arming the system and unlocking the lock using the 4- digit access code.
Setting Up the Lock to Arm
In order to set up the Lock to Arm feature do the following:
- In the Ring App, open the side menu by tapping the three-lined icon in the top left corner.
- Tap ‘Devices.’
- Tap ‘Alarm Base Station.’
- Select the lock you wish to turn on the feature for.
- Tap ‘Mode Settings.’
- Tap ‘Lock to Arm’ feature.
- If there is a pop-up, read it and tap ‘Got It’.
- Tap ‘Save’ in the right-hand corner.
Test the new feature by locking the lock using the 4--digit access code and checking to be sure the system was armed.
Troubleshooting
Once you’ve finished setting up the Unlock to Disarm feature, test it by arming the system and unlocking the lock using the four-digit code. You can test the lock to Arm the system by locking the lock using the four-digit code and verifying that the Alarm has armed.
If the system does not perform properly:
- Make sure you’re using the correct four-digit code you set up in the Ring app.
- Try resetting the access code and attempting the test again.
