Ring Protect Plus Plan is an optional plan that covers video recording services for Ring devices. In addition, the Ring Protect Plus Plan allows you to get 24/7 professional monitoring for your Ring Alarm system (if it's available in your area), and gives you a 10% discount on selected products at Ring.com.
The following article details some of the frequently asked questions concerning Ring Protect Plus Plan subscription and how it applies to Ring Alarm.
Where is Professional Monitoring Available?
The professional monitoring service is available only within the U.S. (all 50 states, excluding American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) and Canada (excluding Quebec). Assisted Monitoring is only available to Ring Alarm users in the United Kingdom, Iceland and Ireland.
Does the Ring Protect Basic Plan cover 24/7 Professional Monitoring?
No, only the Ring Protect Plus Plan includes 24/7 Professional Monitoring. And, in order to have Professional Monitoring, you must have a Ring Alarm system. Professional Monitoring is not available for Ring security cameras and doorbells without Ring Alarm.
Do I have to subscribe to the Ring Protect Plus Plan to use my Ring Alarm?
No, you will still be able to use and self-monitor your Ring Alarm. However, 24/7 Professional Monitoring is not included if you do not have the Ring Protect Plus Plan.
Will my 10% discount from the Ring Protect Plus Plan apply to the Ring Alarm?
Yes. If you already have the Ring Protect Plus Plan, you're eligible for a 10% discount on the Ring Alarm system.
- In order to utilize the discount, you will need to log in to your Ring account through our Ring.com website and purchase the Ring Alarm system. Use the same email address and password that you use to log into your Ring app. Ring Protect Plus Plan 10% discount is only available on Ring.com and cannot be stacked or combined with other offers.
I just purchased a Ring Alarm system and I already had a Ring Protect Plus Plan. Does my plan now cover the 24/7 monitoring plan for the new Ring Alarm system?
Yes! You will have the option to enroll in Ring Alarm Professional Monitoring at no additional charge. You can set up professional monitoring using the Ring app or by logging into your account at Ring.com. Click here for more information.