Ring Protect Pro Plan and the Ring Alarm

Ring Protect is an optional subscription that covers video recording services for Ring devices. In addition, the Ring Protect Pro Plan allows you to get 24/7 professional monitoring, Backup Internet, and more for your Ring Alarm or Ring Alarm Pro system (if it's available in your area), and gives you a 10% discount on selected products on ring.com and amazon.com. 

The following article details some of the frequently asked questions concerning Ring Protect Pro Plan subscription and how it applies to Ring Alarm.

Where is Professional Monitoring Available?

The professional monitoring service is available only within the U.S. (all 50 states, excluding American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) and Canada (excluding Quebec). Assisted Monitoring is only available to Ring Alarm users in the United Kingdom, Iceland and Ireland.

Does the Ring Protect Basic or Plus Plan cover 24/7 Professional Monitoring?
No, only the Ring Protect Pro Plan includes 24/7 Professional Monitoring. And, in order to have Professional Monitoring, you must have a Ring Alarm or Ring Alarm Pro system. Professional Monitoring is not available for Ring security cameras and doorbells without Ring Alarm. 

Do I have to subscribe to the Ring Protect Pro Plan to use my Ring Alarm?
No, you will still be able to use and self-monitor your Ring Alarm. However, 24/7 Professional Monitoring is not included if you do not have the Ring Protect Pro Plan.

Will my 10% discount from the Ring Protect Pro Plan apply to the Ring Alarm?
Yes. The 10% discount is available for Ring Protect Plus and Ring Protect Pro subscribers. Terms and conditions apply.

See a list of products eligible for the 10% Ring Protect discount.

I just purchased a Ring Alarm system and I already had a Ring Protect Pro Plan. Does my plan now cover the 24/7 monitoring plan for the new Ring Alarm system?
Yes! You will have the option to enroll in Ring Alarm Professional Monitoring at no additional charge. You can set up professional monitoring using the Ring app or by logging into your account at Ring.com. Click here for more information.

 

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