Ring Protect Plan is an optional plan that covers monitoring and video recording services for Ring devices.
With Ring Protect Plus you'll receive 24/7 monitoring for your Ring Alarm system and be able to save Ring videos for a reasonable price. This lets you check out alerts at your convenience even if you miss one and makes sure that your home is always protected.
The following article details some of the frequently asked questions concerning Ring Protect Plan subscription and how it applies to the Ring Alarm.
Where is Professional Monitoring available?
Currently, Ring Alarm and the professional monitoring service are available only within the U.S. (excluding American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands) and Canada (excluding Quebec).If your location is not eligible for Professional monitoring you can still use the Alarm in Self-monitoring mode where no Ring Protect Plan is required.
How do I subscribe to the Ring Protect Plan?
Does the Ring Protect Basic Plan cover 24/7 Professional Monitoring?
No, only the Ring Protect Plus Plan includes 24/7 Professional Monitoring.
Do I have to subscribe to the Ring Protect Plus Plan to use my Ring Alarm?
No, you will still be able to use and self-monitor your Ring Alarm. However, 24/7 Professional Monitoring is not included if you do not have the Ring Protect Plus Plan.
Will my 10% discount from the Ring Protect Plus Plan apply to the Ring Alarm?
Yes. If you already have the Ring Protect Plus Plan, you're eligible for a 10% discount on the Ring Alarm system.
- In order to utilize the discount, you will need to log in to your Ring account through our website and then purchase the Ring Alarm system.
I just purchased a Ring Alarm system and I already had a Ring Protect Plus Plan. Does my plan now cover the 24/7 monitoring plan for the new Ring Alarm system?
Yes! You will be automatically signed up for Ring Alarm Professional Monitoring at no additional charge.
Note: While sign-up is automatic, you will still need to enable Professional Monitoring through the Ring app. Click here for more information.