Utilizing Motion Zones With Your Powered Ring Devices

Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside that area. By drawing your Motion Zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the number of “false positive” motion alerts (such as cars driving by).

This article will help you set up your Motion Zones and give you some tips in making them more effective.

This article covers utilizing Motion Zones with the following products:

  • Ring Video Doorbell Pro
  • Ring Video Doorbell Elite
  • Ring Spotlight Camera Mount/Wired
  • Ring Floodlight Camera
  • Stick Up Camera Wired.

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Setting Up Motion Zones For your Ring Device

This guide will walk you through setting up your Motion Zones for your Ring device.

  • Open the Ring application, and select your Ring device.
  • Tap Motion Settings from the list of options at the bottom of the app.
  • Tap Motion Zones.
  • Tap Add a Motion Zone button
    • You’ll see a colored box appear. Follow the on-screen directions, and drag the points of the colored box to expand or contract the area you want to monitor.

  • Once your Motion Zone is in place, make sure the box labeled "Active" is checked to ensure your motion sensors are activated.
  • If you’re happy with the placement, tap Save.
  • If you want to customize the name of your Motion Zone, tap the white box with the default name (either “Zone 1,” “Zone 2” or “Zone 3”), and enter the new name in its place.
  • Tap Save.

Repeat this process to create up to three customizable Motion Zones.

Pro Tips: Making the Most of Your Motion Settings

  • Drawing Your Motion Zones: When creating your motion zones, note the potential paths people take to approach and draw your motion zones to exclude areas where you do not want the Ring device to monitor, such as busy streets or neighbor’s houses.

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  • Be sure to have at least one active Motion Zone: If a Motion Zone is not triggering alerts, it may be inactive. An inactive zone will have no “X” in the box labeled “Active,” and the Motion Zone will be grayed out. You must create at least one active motion zone or you will not receive any motion alerts. Tap on your Motion Zone again to get the “Active” box to reappear. 
  • Get familiar with the Motion Settings control in your Ring App: In addition to the Motion Zones control, there are two other tools there that can help you adjust the number of motion alerts you receive: 
    • Motion Scheduling: The motion scheduling control allows you to schedule coverage to avoid receiving alerts triggered by a regular occurrence. For example, if you know your garbage always gets picked up between 7:30 AM and 7:45 AM on Tuesdays, you can schedule your motion detection to turn off during that time.
    • While you have a Motion Schedule active, you will not be able to turn on your Motion Alerts (during the time the Motion Schedule is set to turn them off). You will have to disable the Motion Schedule to enable the Motion Alerts for that time again.
    • This is strictly for the alert. If you set up a Motion Schedule, you will not receive an alert during that time frame, however, the Ring device will still record.
  • Motion Sensitivity slider: This slider will help you fine-tune what the Ring device looks for to trigger a motion event. The slider ranges from “People Only” to “All Activity.” The “People Only” option configures the motion sensors to look for human shapes, while All Activity is a great solution for anyone looking to capture as much as possible.
    • If you set the Motion Sensitivity slider to “People Only,” the Ring device will look for the silhouette of a human - mainly the head and shoulders region. Please keep this in mind when drawing your Motion Zones.
  • Optimizing motion detection: Motion detection sometimes triggers false alerts because of moving trees, lightning, the rising or setting sun, reflections off a shiny object, headlights or shadows. To reduce the number of false alerts, look at your motion zone the way your Ring device does. That might mean removing shiny objects, cutting back certain tree branches that create moving shadows on the ground or even angling the Ring device itself to avoid the sun.
    • If you receive a lot of false motions, it is recommended to set your Ring device to “People Only.”
    • Once you set your Ring device to “People Only,” draw your Motion Zones based on where the head and shoulders area of a person would show up at.

Questions

Does motion detection at night work the same as during the day?

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  • No, motion detection at night is slightly different:
    • During the day, your powered Ring device uses Advanced Motion Detection to actively “look” for objects within the defined Motion Zones you set.
    • During the night, the object that the motion is “looking” for might be hard to see because of the lighting conditions. Due to this, the powered Ring device also has a Passive Infrared (PIR) Sensor to help it. The powered Ring device will “see” the object, then verify the object is really a motion by checking the PIR Sensor to verify it is real.
      • Think of it like a checks-and-balances system for the device. For example, if the Advanced Motion Detection sees a lighting change (or something that may not be motion), the PIR detector checks to see if it was something with a heat signature moving around, as opposed to a mere change in lighting.

How far out does motion detection go?

  • The motion detection on powered Ring devices can “see” about 30 ft away from the camera.

How do I temporarily disable Motion completely?

If you would like to go further than setting up a Motion Schedule and completely disable Motion, please follow these steps:

  • Open the Ring application, and select your Ring device.
  • Tap Motion Settings from the list of options at the bottom of the app.
  • Tap Motion Zones.
  • Tap on the Motion Zone you would like to disable.
  • Tap on the box labeled “Active” to remove the “X” from the box.
    • Once this “X” is gone, you should notice your Motion Zone gray out.
  • Your Motion Zone is now disabled. You can repeat this same process for each Motion Zone you would like to disable.
    • To re-enable it again, click on the grayed-out Motion Zone and then click on the “Active” box to re-enable the zone. There will be an “X” in the “Active” box indicating the Motion Zone is active again.

 

My Motion Zones are active, but I am not receiving any alerts. What do I do?

If you are not receiving notifications for your motion alerts, try these steps below:

  • Verify your camera is picking up motion.
    • Review the Event History on the Dashboard to ensure that there is a record for the motion that took place during the time of the motion.
  • If there is no record, this means your Ring device didn’t capture an event during that time.
    • Double-check Motion Settings using the above guide and ensure your Motion Zones are correctly drawn and the Motion Sensitivity slider is properly set.
  • Verify there is no Motion Schedule enabled during the time of the event.
    • You will see a clock icon next to your Ring device on the dashboard of the Ring app if there is an active Motion Schedule set to the current time.
  • If neither of those work, then it is likely a setting on your mobile device. Check out this guide, depending on the type of device you have:
    • On iOS, click here to troubleshoot notification issues.
    • On Android, click here to troubleshoot notification issues.

I keep receiving false notifications from my Ring device when nothing is there. What can I do?

  • Check your Motion Zones to see if there is anything that can trigger a motion.
    • Is your device set to “All Objects”? If so, there is likely something within the Motion Zone triggering the motion. This can be (but is not limited to) cars, moving brush, sunlight coming into the video, and shadows moving.
    • Try adjusting your Motion Zones or setting your Motion Sensitivity slider to “People Only.”
      • Remember - “People Only” looks for shapes that look like humans, specifically the head and shoulders region.

My Ring device is facing a window. Does that affect the motion detection?

Windows generally block heat sources, which means when the Ring device uses PIR (Passive Infrared) to detect motion, the Ring device will not be able to detect the motion through a window. There are a couple scenarios when this can happen:

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  • During the day, your powered Ring device uses Advanced Motion Detection, which is when the camera “looks” for changes physically in the environment. The Ring device should be able to see through a window during the day.
  • At night, your powered Ring device still uses Advanced Motion Detection but also uses PIR(Passive Infrared) to verify the motion. Since windows generally block heat sources, your Ring device will likely not be able to “see” through a window at night.
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