Setting Up Your Ring Flood & Freeze Sensor in Your Ring App

Setting up your Ring Flood & Freeze Sensor in the Ring App is a very simple process. Scroll down for a step-by-step guide. 

Before you start

If there is an update available for your Ring App, please update it before you begin. Remind any shared users to update their app too. Updating the app ensures that everyone on your account will be able to see this new device.  

Step One - Select Set Up a Device

 

Open the side menu by tapping the three parallel lines in the upper left-hand side of the screen.

  • Tap "Set Up a Device."
  • Tap "Security Devices."
  • Tap "Sensors."
  • Tap "Flood & Freeze Sensor." 
  • Tap "Ready." 
Step Two - Scan the QR Code

 

Tap the "Scan QR Code" button. Then use the camera on your phone or tablet to scan your Sensor's QR code. 

Step Three - Pull out the clear tab on the back of the Flood & Freeze Sensor

 

Twist open the sensor case to reach the clear tab and pull it out. This turns the sensor on. Your Alarm base station should find the sensor automatically.

As the sensor attempts to pair to your Alarm Base Station the LED ring will blink 3 times slowly (this pattern will repeat while the sensor searches for the Base Station). When the sensor finds the Base Station and pairing is in progress the LED ring will blink quickly. Once pairing is complete, the LED ring glows blue for 3 seconds

Note: If the sensor does not pair successfully, the base station LED ring glows red. Try the pairing process again. Start by following the in-app instructions. When it’s time to pull the battery tab, simply remove and reinsert your battery to complete this process.    

Step Four - Configure Your Device

 

Once the device has been added to your Ring App, configure it for use by selecting a Room and giving the device a name.. 

 

Step Five - Place the Flood & Freeze Sensor in your desired location

 

Be sure to place the device in an area where it won't get kicked or moved by pets. 

 

Step Six - Complete the communication test

 

Once you've placed the sensor, you will need to confirm it can still communicate with the Base Station. 

To complete the communication test, follow these instructions:

  • Open the cover, wait until the LED stops blinking red, and then quickly tap the Setup button inside the sensor.
  • If the LED blinks blue, the sensor is connected and ready to go.
  • If the LED blinks red, you can try the test again or skip it for now.
    • If the LED blinks red, try repositioning the sensor closer to the Base Station or using a range extender to strengthen communication.

The communication test can also be completed at any time from the Advanced Options of the Flood & Freeze Sensor device profile in the Ring App. 

 

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