A Message to our Neighbors

At Ring, we believe strong communities create safer neighborhoods. At this time, we are taking additional steps to protect our team and their families by doing our part to reduce the spread of COVID-19. These steps include enabling support team members to work remotely and reducing our support hours of operation. This may result in longer than usual wait times and we sincerely apologize for the inconvenience.

We encourage you to participate in the Ring Community by assisting neighbors with their questions or sharing your own experience.

For updated information and additional support resources, please visit our Self-Service Tools page

How Do I Change my Password in the Ring App?

Changing your password on your Ring App is a very simple process. Simply follow the instructions below:

Start up your Ring App.
Tap the three-lined icon to open the side menu.
Tap Account.
Tap Change Password.
- Note that your password must be at least eight characters, a mix of letters and numbers, and is allowed to have special characters.
Enter your current password.
Enter your new password.
Confirm your new password.

Click here for more information on keeping your Ring account secure.

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first neighbor-to-neighbor community forum.

Promoted articles

Articles in this section

See more